Business Analyst

Blockstream was founded in 2014 by Dr. Adam Back and a group of fellow cryptographers and engineers who are passionate about Bitcoin and its potential to change the world. Today, Blockstream is the leading Bitcoin company, providing cutting-edge infrastructure solutions for enterprises, institutions, and individual Bitcoin users. We develop industry-leading Bitcoin self-custody solutions, Bitcoin-based financial products, second-layer scaling technologies, and enterprise-grade blockchain infrastructure. We are seeking a Business Analyst, a client-facing role responsible for gathering requirements, documenting business processes, and bridging the gap between business stakeholders and technical teams in blockchain and fintech implementations. This is an excellent opportunity for recent graduates or early-career professionals to develop expertise in digital assets, financial services transformation, and enterprise blockchain solutions. Within the Service & Enterprise Solutions organization, the Business Analyst works closely with banking and institutional clients to understand their needs, document workflows, and translate complex requirements into actionable specifications. This role collaborates with Delivery Managers, Solution Architects, and Product teams to ensure blockchain solutions align with business objectives and regulatory requirements.

What You'll Be Doing (Responsibilities):

• Gather and document business requirements from banking and financial services clients

• Conduct stakeholder interviews and requirements elicitation sessions

• Map and document business processes related to digital assets, payments, and financial services

• Create functional specifications, user stories, and acceptance criteria

• Analyze business processes to identify improvement opportunities

• Translate business requirements into clear technical specifications

• Support user acceptance testing (UAT) and test case development

• Facilitate communication between business and technical teams

• Document solution designs, data flows, and system integration requirements

• Assist with change management and end-user training initiatives

What We Look for In You (Required Qualifications):

• Bachelor's degree in Business Administration, Information Systems, Finance, or related field

• 0-2 years of professional experience as a Business Analyst (internships in banking, fintech, or consulting count)

• Strong analytical and problem-solving skills with attention to detail

• Excellent written and verbal communication skills

• Ability to understand technical concepts and explain them to non-technical audiences

• Proficiency with requirements documentation tools (MS Office, Google Workspace, Confluence, or similar)

• Self-starter with proven ability to work collaboratively across multiple teams and geographies, demonstrating high-quality and high-touch customer engagement throughout all phases of delivery

• Strong stakeholder management and facilitation skills

• Eagerness to learn about blockchain technology and financial services

• Languages: French and English required; Swiss German, German and/or Italian a plus

• Location: Switzerland, with focus on Geneva and Zurich.

Nice To Haves (Preferred Qualifications):

• Basic understanding of blockchain, cryptocurrency, or digital assets

• Exposure to process mapping and business process modeling tools (Visio, Lucidchart, BPMN)

• Familiarity with financial services operations (payments, custody, trading, settlements)

• Knowledge of SQL or data analysis tools

• Understanding of agile methodologies and tools (Jira, Confluence)

• Awareness of regulatory requirements in financial services (AML/KYC, MiCA)

• Business analysis certification (ECBA, CCBA, or similar) or willingness to pursue

• Interest in progressing

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