
Project Car & Restoration Advisors, Sales - Eastwood Automotive
Pottstown, PA · HybridJobPosted 7mo agoSeen in employer's feed 4 days ago
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Job overview
The Eastwood Company is hiring a Project Car & Restoration Advisors, Sales - Eastwood Automotive. The Project Car & Restoration Advisor assists customers in restoring their dream cars by providing recommendations and selling necessary products. This role involves advising customers via phone, email, and live chat, offering information on product use, and navigating software systems to process orders. The ideal candidate has a passion for cars and automotive restoration, with prior sales experience.
Key focus areas include Advise customers over phone, email and live chat on best products, Provide customers with information and instructions on appropriate use, and Work within and navigate various software applications/computer systems.
Successful candidates bring Drug Screening Clearance and Internet Access. Preferred (not required): Automotive Restoration Experience, Sales Experience, Passion For Cars, and Customer Service.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Project Car & Restoration Advisors, Sales – Eastwood Automotive
Customers are eager to buy our products to restore their dream cars and sometimes need additional help knowing the steps to take and/or the products to buy while restoring their car.
Our Project Advisor team assists customers through making recommendations and selling the products needed to Do the Job Right.
Join a team/company where:
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The core values create a team of people who: consider others first, own results, have a positive approach to problem solving, have a sense of urgency and continually self-improve
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Customers like to buy products to repair/restore/revive their automobiles
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People like cars – talking about them, working on them, are in the hobby
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Training is provided to better understand our products and systems
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You participate in a strong benefits package - medical, dental, vision, life and ad&d insurances, disability insurance, 100% vested matching 401k, paid time off, incentive plan, employee discount and other voluntary benefits
Great opportunity for those:
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Tired of turning wrenches but, want to work where you get to talk cars
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In the automotive restoration hobby who want to share their knowledge and continue to learn about
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With prior experience working in sales with a passion for cars and/or automotive restoration.
As a member of the Project Advisor team, you’ll:
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Advise customers over phone, email and live chat on the best products to assist with their project or restoration.
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Provide customers with the information and instructions on appropriate use and application of the variety of products Eastwood offers.
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Work within and navigate our various software applications/computer systems to place orders and document conversations/actions taken.
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Provide world-class customer service through following organizational policies & processes.
You'll be more successful if you:
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Have automotive restoration experience.
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Have prior sales experience.
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Take ownership for your customers
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Comfortable working with computers and learning new systems
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Make a commitment to learn about our products
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Have a positive & pro-active approach in problem solving
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Have good communication skills
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Have spent time shopping online
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Have experience within a contact center, but not necessary
Your schedule will be:
- 9:00 AM to 5:30 PM EST, 9:30 AM to 6:00 PM EST
Work Location:
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Onsite (Pottstown, PA), Hybrid or Remote.
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If Hybrid or Remote, you will need to have access to the internet. Computers & Hardware will be provided, and a distraction free environment
Compensation:
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Base pay
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Monthly Incentive based on performance.
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SPIF opportunities
The Eastwood Company makes use of the Culture Index to help us understand preferred communication styles and intrinsic motivational needs of our team. Please set aside 7-10 minutes, during which you will have no interruptions or distractions, and simply follow the instructions.
Eastwood Automotive Company LLC dba The Eastwood Company (cultureindex.com) (https://surveys.cultureindex.com/s/btSARNP9xj/60082)
The Eastwood Company, established in 1978, has been developing, marketing and offering supplies, tools and equipment used for the repair and restoration of automobiles. Our customers are serious do-it-yourselfers who are extremely loyal to the Eastwood brand and rely on us for unique products that enable successful completion of their repair and restoration projects.
Eastwood does pre-employment drug screening and background checks.
EOE
The Eastwood Company participates in E-Verify.
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