Front Office Representative

Squirrel Hill Health Center

Brentwood, PAFull-timeNo compensation foundTracked 1w agoSeen in employer's feed 2 days ago

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At a glance

Compensation

No compensation found

Location

Brentwood, PA

Schedule

Full-time

Work Authorization

Not specified

Job overview

Squirrel Hill Health Center is hiring a Front Office Representative. Squirrel Hill Health Center is seeking a full‑time Front Office Representative to staff its Brentwood location, with flexibility to cover the Squirrel Hill office as needed. The role provides patient support by greeting visitors, handling phone calls, scheduling appointments, documenting information in the electronic health record, verifying insurance details, and coordinating communication among patients, clinicians and staff.

Key focus areas include Greet patients and visitors upon arrival, Answer telephone calls and route inquiries, and Schedule appointments with providers.

Important skills include Electronic Health Record, Medical Insurance Knowledge, Communication, Computer Skills, Organizational Skills, and Multi‑tasking. Preferred (not required): Spanish Language and Nepali Language.

Skills & qualifications

RequiredNice to have

Skills

Electronic Health RecordMedical Insurance KnowledgeCommunicationComputer SkillsOrganizational SkillsMulti‑TaskingTeam CollaborationSpanish LanguageNepali Language

Qualifications

CDC Recommended VaccinesHigh School Diploma or Equivalent3+ Years Outpatient Medical Setting ExperienceAvailability to Work in Both Squirrel Hill and Brentwood OfficesAvailability to Work in Other SHHC SitesAvailability for Rotating Shift Evenings

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Full job description

Squirrel Hill Health Center (SHHC), a dynamic and growing Federally Qualified Health Center, is hiring a full time Front Office Representative to work in out Brentwood office. Must be available and willing to work in both Squirrel Hill and Brentwood offices as needed.

The Front Office Representative is an integral part of the team that provides outstanding patient support services, including greeting patients, answering the telephone, scheduling appointments with providers, documenting information in the electronic health record system, and performing related general office duties.

The Front Office Representative plays a critical role in verifying and updating accounts with new insurance information and ensuring all claims have the appropriate documentation before being coded and submitted. The Front Office Representative exhibits accuracy and attention to detail in processing insurance information. The Front Office Representative also channels communications among patients, nurses, clinicians, and other staff members.

Qualifications:

All CDC recommended vaccines
High School diploma or equivalent
Minimum of 3 years in an outpatient medical setting preferred
Knowledge of and experience in medical insurance
Excellent communication, computer, and organizational skills
Proven ability to multi-task
Collaborative team player
Ability to speak Spanish or Nepali strongly preferred
Available to work in other SHHC sites as needed
Available to work a rotating shift including evenings (Tuesday and Thursday)

Benefits:

Medical Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Life Insurance
Flexible Spending Account
403B retirement
PTO
8 Paid Holidays

SHHC is an Equal Opportunity Employer.

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