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Shift Manager

McDonald's

Charlton, MAJobPosted 7mo agoSeen in employer's feed 5 days ago

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At a glance

Compensation
No compensation found
Location
Charlton, MA
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Certified Shift Manager Or Equivalent Leadership Experience

Job overview

McDonald's is hiring a Shift Manager. McDonald's is seeking a Certified Shift Manager to lead restaurant operations, coach team members, and ensure smooth, safe, and successful shifts. The ideal candidate thrives in a fast-paced environment, leads by example, and is passionate about developing people while delivering exceptional guest experiences. This role offers career growth opportunities and leadership development.

Key focus areas include Lead and motivate team members throughout the shift, Deliver fast, friendly, and accurate service to every guest, and Coach and develop crew members through real-time feedback.

Successful candidates bring Certified Shift Manager. Important skills include Leadership, Developing People, Delivering Exceptional Guest Experiences, Leading Restaurant Operations, Coaching Team Members, and Ensuring Smooth Shift Operations.

Skills & qualifications

RequiredNice to have

Skills

LeadershipDeveloping PeopleDelivering Exceptional Guest ExperiencesLeading Restaurant OperationsCoaching Team MembersEnsuring Smooth Shift OperationsEnsuring Safe Shift OperationsEnsuring Successful Shift OperationsMotivating Team MembersDelivering Fast ServiceDelivering Friendly ServiceDelivering Accurate ServiceCoaching Crew Members Through Real-Time FeedbackEnsuring Food SafetyEnsuring CleanlinessMeeting Operational StandardsMonitoring Restaurant PerformanceDriving ResultsManaging LaborManaging ProductivityManaging Shift ExecutionCreating Positive Work EnvironmentCreating Engaging Work EnvironmentCommunicationRemaining Calm in Fast-Paced EnvironmentPassion for CoachingPassion for Developing OthersCommitment to Operational ExcellenceCommitment to Guest SatisfactionDependableAccountableResults-Driven

Qualifications

Certified Shift Manager or Equivalent Leadership Experience

Benefits

Paid Time Off
Tuition Assistance
Medical Insurance
Dental Insurance
Vision Insurance

Full job description

LEAD THE SHIFT. INSPIRE THE TEAM. DRIVE RESULTS.

Are you ready to take your leadership skills to the next level?

We’re looking for a Certified Shift Manager who thrives in a fast-paced environment, leads by example, and is passionate about developing people while delivering exceptional guest experiences.

As a Shift Manager, you’ll be responsible for leading restaurant operations, coaching team members, and ensuring every shift runs smoothly, safely, and successfully.

What You’ll Do:

Lead and motivate team members throughout the shift

Deliver fast, friendly, and accurate service to every guest

Coach and develop crew members through real-time feedback

Ensure food safety, cleanliness, and operational standards are met

Monitor restaurant performance and drive results

Manage labor, productivity, and shift execution

Create a positive and engaging work environment

What We’re Looking For:

Certified Shift Manager (or equivalent leadership experience)

Strong communication and leadership skills

Ability to remain calm and focused in a fast-paced environment

Passion for coaching and developing others

Commitment to operational excellence and guest satisfaction

Dependable, accountable, and results-driven

Why Join Our Team?

Clear career growth opportunities

Recognition and leadership development programs

Supportive leadership team

Ongoing training and development

Competitive pay and benefits

Opportunity to make a real impact every day

This isn’t just another management position—it’s an opportunity to lead, grow, and build a successful team while developing the skills needed for future advancement.

If you’re ready to lead from the front, develop people, and drive results, we want to hear from you!

Apply today and take the next step in your leadership journey.

Additional Info:

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a variety of different tasks every

day, and this posting does not list all the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I

understand that the information I provide will be forwarded to the franchisee organization in order for that organization to

reach out to me and process and evaluate my application. I acknowledge that

McDonald’s USA will not receive a copy of my employment application and will

have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to

contact the franchise organization for information about its privacy practices.

This job posting is for a position in a

restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns

a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job

described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling

employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Requsition ID: PDX_MC_6CC53A3F-7FB5-4168-9BE2-73093837A475_69883

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact [email protected] . There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

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