
Hawker - The Pavilion at Star Lake
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At a glance
Job overview
ASM Global (venues) is hiring a Hawker - The Pavilion at Star Lake. The Event Day Hawker is tasked with assertively selling food and beverage throughout the concourse and in‑stand, enhancing fan experience, delivering top‑tier customer service, maintaining professionalism, managing inventory, and adhering to safety policies in a fast‑paced venue environment.
Key focus areas include Sell food and beverage aggressively through concourse and in‑stand, Walk the venue and conduct inventory and cash settlement after events, and Provide highest level of customer service to guests.
Important skills include Assertive Selling, Enhance Fan Experience, Client Satisfaction, Consistency In Attitude And Behavior, Can-Do Attitude, and Cheerful, Positive Manner.
Skills & qualifications
Skills
Qualifications
Full job description
The Role
The Event Day Hawker is responsible for the assertive selling of food and/or beverage through the concourse and in-stand.
Company Overview:
Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.
Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.
Responsibilities:
The Hawker is responsible for the assertive selling of food and/or beverage through the concourse and in-stand.
- Seeks ways to enhance the fan experience in unexpected ways
- Knows and lives by the 7 Pillars of L.E.G.E.N.D.S everyday through service, teamwork, continuous improvement, change and fun
- Obsessed with client satisfaction, asking, “How can I exceed your expectations today?”
- Maintains consistency in attitude and behavior
- Works to make a specific impression on our clients
- Approaches all tasks with a “can-do” attitude
- Presents a cheerful, positive manner
- Shows initiative and takes action with an appropriate level of independence
ONGOING FUNCTIONS
- Responsible for walking and aggressively selling product through concourse and in-stand
- Performing inventories and settling cash sales after the event
- Offer the highest level of customer service to internal and external guests
- Maintain a professional attitude and appearance
- Product knowledge and stock replenishment
- Responsible for inventory control
Qualifications:
- Able to transfer high energy into sales
- Able to do math without a cash drawer
- Outgoing
- Able to work flexible hours (evenings, weekends, holidays)
- Able to work under pressure
- Effective interpersonal and oral communication skills
- Team Player
- Ability to walk up and down stairs, holding weight up to 20lbs
Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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