Carlisle (Wendy's franchisee) logo

Shift Supervisor

Carlisle (Wendy's franchisee)

North Kansas City, MOFull-timePosted 1y agoStill listed 1 day ago

Evaluate my fit

Most applications go out cold — see where you stand first. No sign-up to start.

Watch jobs like this.

Don't just apply. Show up ready.

Olive works from this exact posting.

At a glance

Compensation
No compensation found
Location
North Kansas City, MO
Schedule
Full-time
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

Carlisle (Wendy's franchisee) is hiring a Shift Supervisor. The Shift Supervisor supervises operational activities during non‑service hours, provides work direction to crew, monitors product quality, labor usage, and cash control, and assists with training and performance management at a Wendy’s franchise in Crestview, FL, ensuring compliance with safety, cleaning, and dress policies, and reports performance issues to the unit manager.

Key focus areas include Supervise open and close activities during non‑service hours, Provide work direction to crew members, and Address performance problems of crew members and refer to unit manager for discipline.

Important skills include Wendy's Operational Procedures And Standards, Supervision, Product Quality Monitoring, Customer Service Attitude, Labor Usage Monitoring, and Food Cost Control.

Skills & qualifications

RequiredNice to have

Skills

Wendy's Operational Procedures and StandardsSupervisionProduct Quality MonitoringCustomer Service AttitudeLabor Usage MonitoringFood Cost ControlTrainingTime Card AccuracyWage/Hour ComplianceCash ControlBanking PoliciesRegister ProceduresSafety Policies and ProceduresSecurity Policies and ProceduresMaintenance ProceduresPreventative Maintenance Schedule DutiesEmployee Relations

Qualifications

High School Graduate or Equivalent Educational Certificate1+ Year Restaurant Industry ExperienceMust Be 18+

Full job description

Crestview, FL

Statement of Purpose:

STATEMENT OF PURPOSE:

Supervises operational activities as directed by General Manager or other Manager(s) during non-service hours and assists exempt management in supervision during service hours. The position may supervise operational activities during non-peak service hours for limited times of manager absence such as during bank runs, emergencies, etc. The nature of supervision is “work direction.”

ACCOUNTABILITIES:

Supervision

  1. Supervises open and close activities during non-service hours.
  2. Provides "work direction" to crew members.
  3. Addresses performance problems of crew members that require immediate attention; refers problem to the unit manager for progressive discipline if appropriate.

Q.S.C. Standards

  1. Monitors product quality and takes corrective action where necessary.
  2. Follows store cleaning plan.
  3. Monitors positional and service line organization.
  4. Monitors service times and determines efficiency.
  5. Exhibits positive customer service attitude at all times.

Controls

  1. Follows flowcharts, prep projections and "build-to" charts.
  2. Monitors labor usage against sales readings and recommends corrective action to General Manager where necessary.
  3. Follows store plans as set by the unit manager.
  4. Controls food cost by minimizing waste.

Training and Performance Management

  1. Assists in training and cross-training of positional skills, as directed by the unit manager.

Policies and Procedures

  1. Follows all procedures in the Operational Procedures Manual.
  2. Ensures time card accuracy and wage/hour compliance during non-service shift for which he/she is responsible.
  3. Adheres to cash control and banking policies, knows register procedures.
  4. Maintains safe working conditions by following all safety and security policies and procedures; notifies unit manager of any accident or injury.
  5. Ensures dress policy is followed at all times.
  6. Follows all maintenance procedures and Preventative Maintenance Schedule duties.

Employee Relations

  1. Uses consistent and appropriate practices in carrying out supervision and "work direction" accountabilities.
  2. Alters the unit manager to any performance and/or discipline problems, providing sufficient information for the unit manager to take corrective action as required.

EMPLOYMENT STANDARDS:

Knowledge

  1. Thorough knowledge of Wendy's Operational Procedures and Standards.

Education

  1. High School graduate or equivalent educational certificate.

Experience

  1. At least 1 year of experience in the restaurant industry.

Age Requirement

  1. Must be at least 18 years of age.

How this job compares

Set against the 855 open Shift Supervisor jobs on Olive Jobs, counted October 27, 2026.

Pay
  • This postingNot listed
  • US median$68–86K/yr74 salary ranges
  • US median$20–22/hr461 hourly ranges
Openings
Olive Jobs lists 10 open Shift Supervisor jobs in Missouri and 855 across the US. None of them nationwide are listed as remote or flexible.
Hiring the most across the US
Experience
This posting asks for at least 1 year of experience; Shift Supervisor postings that state a minimum ask for 1 year at the median (271 postings).
Education
This posting asks for a high school diploma; 245 of the 855 open Shift Supervisor jobs (29%) ask for a high school diploma or higher.

Counted across the open, public US postings on Olive Jobs on October 27, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

You've read the whole posting — now see how you match it.

Evaluate my fit