Jetro Holdings, Inc logo

Front End Supervisor

Jetro Holdings, Inc

Ypsilanti, MIFull-time$14.75–15.24/hrPosted 4mo agoSeen in employer's feed 5 days ago

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At a glance

Compensation
$14.75–15.24/hr
Location
Ypsilanti, MI
Schedule
Full-time
Work Authorization
Not specified

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Job overview

Jetro Holdings, Inc is hiring a Front End Supervisor. The Front-End Supervisor supports daily front-end operations, ensuring efficient and accurate transaction processing. This role involves monitoring cash handling procedures, providing direction to staff, and maintaining organized and clean front-end areas. The supervisor also assists in upholding customer service standards and communicating operational issues to management.

Key focus areas include Support daily front-end operations to ensure efficient and accurate transaction processing, Assist with monitoring cash handling procedures and resolving minor discrepancies, and Provide support and direction to front-end staff during daily operations.

Successful candidates bring Previous Experience In Retail, Customer Service, Or Front-End Operations. Important skills include Cash Handling Processes, Communication, Organizational Skills, Problem-Solving Skills, and Attention To Detail. Preferred (not required): Front-End Operations And Processes.

Skills & qualifications

RequiredNice to have

Skills

Cash Handling ProcessesCommunicationOrganizational SkillsProblem-Solving SkillsAttention to DetailFront-End Operations and Processes

Qualifications

Previous Experience in Retail, Customer Service, or Front-End OperationsExperience in a Supervisory or Lead RoleExperience in High-Volume Retail Environments

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Paid Time Off
Tuition Assistance

Full job description

Front End Supervisor

Company: Jetro / Restaurant Depot

Location: 1347 James L Hart Parkway, Ypsilanti, MI 48197

Job Type: Full-time

Sector: Management

Compensation: $14.75 - $15.24

JOB DETAILS

Job Summary

The Front-End Supervisor supports front-end operations by assisting with daily oversight of customer service activities, transaction accuracy, and team performance. This role ensures front-end processes are followed and contributes to maintaining an efficient and customer-focused environment.

Key Responsibilities

  • Support daily front-end operations to ensure efficient and accurate transaction processing

  • Assist with monitoring cash handling procedures and resolving minor discrepancies

  • Provide support and direction to front-end staff during daily operations

  • Ensure front-end areas are organized, clean, and operating efficiently

  • Assist in maintaining customer service standards and resolving customer issues

  • Support scheduling and workflow coordination for front-end staff

  • Help enforce company procedures and policies at the front-end

  • Communicate operational issues or concerns to management

Qualifications

  • Previous experience in retail, customer service, or front-end operations

  • Basic understanding of cash handling processes

  • Strong communication and organizational skills

  • Ability to work in a fast-paced, team-oriented environment

  • Problem-solving skills and attention to detail

Preferred Qualifications

  • Experience in a supervisory or lead role

  • Familiarity with front-end operations and processes

  • Experience in high-volume retail environments

Work Environment / Expectations

Primarily retail or front-end operational environment. Requires standing, walking, and interacting with customers and staff. May require schedule flexibility based on business needs.

Benefits & Perks

  • Medical, Dental, and Vision Insurance Coverage

  • 401(k) Retirement Plan with Employer Match

  • Paid Time Off (PTO) in accordance with company policy

  • Six (6) Paid Company Holidays

  • Tuition Reimbursement Program (subject to eligibility and plan guidelines)

  • Additional Voluntary Supplemental Benefits (may include life insurance, disability coverage, employee assistance programs, and other optional benefits)

  • Competitive and Comprehensive Benefits Package Designed to Support You and Your Family

  • All benefits are subject to eligibility requirements and plan terms

Job Ref #:a248e357-e9af-498a-914f-2308ff18bdaf

Date Posted:2024-12-03

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