Customer Care - Office Support

Company Culture: A fast-paced and incredibly rewarding environment that thrives off of fostering professional and sociable business relationships with other associates, patients and doctors. Our inclusive, tight-knit team is motivated by one united objective, to care for our patient’s eyes. Benefits: * Competitive compensation. * Healthcare (Medical, dental, vision) * 401K benefits provided. * Free vision exam and glasses on an annual basis (ask for further details). Responsibilities: * Ensure an excellent and enjoyable patient experience by assisting with frame selection, and fulfilling promises about the timeliness of the service carried out. * Foster patient acquisition and retention. * Other duties as assigned by the store manager. Skills: * Eager to provide enthusiastic and concise communication to meet/exceed patient expectations. * Can manage priorities through adaptability and flexibility. * Ability to present and implement creative solutions to grow the business. * Has attention to detail and follow-up. * Possesses the willingness to learn. * Possesses great listening skills. * Qualifications: * High school diploma, or equivalent. * Comparable experience typically achieved with a minimum of 1-2 years in an optical or similar retail environment with proven results.