Information Systems Engineer

Description Key Responsibilities

• Provide Tier 1 and Tier 2 support for end users across voice, data, applications, and desktop systems

• Troubleshoot and resolve hardware, software, and network-related issues both remotely and onsite

• Support and administer Windows Server environments and Active Directory

• Manage and maintain Microsoft 365 (O365) including Exchange, SharePoint, OneDrive, and MFA

• Configure, deploy, and support Windows 10/11 workstations and peripherals

• Support and troubleshoot LAN/WAN connectivity, VOIP systems, and network devices

• Monitor and manage system backups, disaster recovery processes, and infrastructure performance

• Lead and participate in IT projects, including site setups, upgrades, and deployments

• Evaluate hardware/software needs and recommend solutions aligned with business requirements

• Collaborate with vendors, procurement, and internal teams on technology solutions and services

• Maintain accurate documentation of systems, processes, and infrastructure

• Manage hardware/software inventory and ensure proper asset tracking

• Provide technical guidance to team members and act as an escalation point when needed

• Deliver regular updates on project status and system performance to leadership Requirements Active Directory, Microsoft Windows Server, Azure Active Directory, Citrix Technologies, Microsoft Exchange Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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