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Antwerpen Automotive Service Manager

Antwerpen Automotive

Columbia, MDJob$50–150K/yrPosted 4mo agoSeen in employer's feed 4 days ago

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At a glance

Compensation
$50–150K/yr
Location
Columbia, MD
Work Authorization
Not specified

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Job overview

Antwerpen Automotive is hiring an Antwerpen Automotive Service Manager. Antwerpen Automotive is seeking an experienced Automotive Service Manager to lead and oversee its service department. The role involves ensuring exceptional customer service, driving operational efficiency, and managing service team performance to meet company goals. This professional will manage daily operations, lead and train staff, and implement service processes.

Key focus areas include Manage daily operations of the service department, ensuring high-quality service delivery and customer satisfaction, Lead, train, and motivate service technicians and staff to achieve performance targets, and Develop and implement service processes and standards to improve efficiency and profitability.

Successful candidates bring Proven Track Record and Experience As Automotive Service Manager. Important skills include Customer Service, Operational Efficiency, Team Performance Management, Service Delivery, Leadership, and Training.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceOperational EfficiencyTeam Performance ManagementService DeliveryLeadershipTrainingMotivationService Process DevelopmentBudget ManagementLabor Cost ManagementInventory ManagementCustomer Complaint ResolutionCompliance With Industry RegulationsCompliance With Company PoliciesCommunicationInterpersonal AbilitiesService Department Process AnalysisAutomotive Service SoftwareAutomotive Management SystemsProblem-SolvingAttention to Detail

Qualifications

Proven Track RecordExperience as Automotive Service Manager

Benefits

401(k) Match
Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off

Full job description

html Antwerpen Automotive is seeking an experienced Automotive Service Manager with a proven track record to lead and oversee our service department. This position requires a dedicated professional who can ensure exceptional customer service, drive operational efficiency, and manage service team performance to meet company goals. Responsibilities * Manage daily operations of the service department, ensuring high-quality service delivery and customer satisfaction. * Lead, train, and motivate service technicians and staff to achieve performance targets. * Develop and implement service processes and standards to improve efficiency and profitability. * Coordinate with parts and sales departments to ensure seamless workflow. * Monitor and manage departmental budget, labor costs, and inventory levels. * Handle customer complaints and resolve issues promptly and professionally. * Maintain compliance with industry regulations and company policies. Requirements * Proven experience as an Automotive Service Manager or similar role, with a proven track record of success. * Strong leadership and team management skills. * Excellent communication and interpersonal abilities. * Ability to analyze and improve service department processes. * Familiarity with automotive service software and management systems. * Strong problem-solving skills and attention to detail. Benefits * Competitive salary ranging from $50,000.00 to $150,000.00 per year, paid bi-weekly. * Opportunities for professional growth and development. * Supportive team culture focused on collaboration and innovation. * 401K * Health, Dental, vision, disability insurance and more * Paid sick days available upon hire * Paid Vacation after 1 year About the Company Antwerpen Automotive is a leading company in the automotive service industry, committed to delivering top-quality vehicle maintenance and repair services. We pride ourselves on fostering a dynamic and inclusive work environment that values expertise and dedication. Join our team and contribute to our mission of exceeding customer expectations while advancing your career.

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