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Full Times Sales Associate/Key holder

Wolford America

Georgetown, DCFull-timePosted 7mo agoSeen in employer's feed 4 days ago

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At a glance

Compensation
No compensation found
Location
Georgetown, DC
Schedule
Full-time
Work Authorization
Not specified

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Job overview

Wolford America is hiring a Full Times Sales Associate/Key holder. The Sales Associate is a keyholder role responsible for driving sales through professional selling, demonstrating product knowledge, and building client relationships. This position involves engaging with clients, providing high-level customer service, and achieving sales and KPI targets. Key responsibilities also include operations such as visual merchandising, inventory control, and maintaining cash handling records.

Key focus areas include Engage with clients to build sales on the sales floor and achieve monthly sales targets, Provide highest level of customer service by presenting products to customers, and Achieve assigned sales and KPI targets.

Important skills include Professional Selling Presentation, Product Knowledge, Client Relationship Development, Sales, Customer Service, and KPI Achievement.

Skills & qualifications

RequiredNice to have

Skills

Professional Selling PresentationProduct KnowledgeClient Relationship DevelopmentSalesCustomer ServiceKPI AchievementStore Business ReportingClient Book DevelopmentCRM Guidelines AdherenceVisual Merchandise Directives ExecutionInventory ManagementCash Handling RecordsOpening and Closing ProceduresEmail CommunicationCompliance With Health and Safety RegulationsCompliance With Federal, State, and Local LawsCompliance With Wolford StandardsLoss Prevention Standards Enforcement

Qualifications

Keyholder Role

Benefits

Medical Insurance
Vision Insurance
Dental Insurance
401(k) Match

Full job description

Job Summary

The Sales Associate is a keyholder role focused on driving sales through a polished professional selling presentation, demonstrating product knowledge, and developing client relationships.

Responsibilities include but are not limited to:

Sales

  • Engage with clients to build sales on the sales floor and achieve monthly sales targets.

  • Provide highest level of customer service by presenting products to customers, explaining benefits, features, quality, prices, and product care

  • Achieve assigned sales and KPI targets

  • Daily store business reporting and awareness.

  • Actively develop client book adhering to CRM guidelines and outreach.

Operations

  • Execute Visual Merchandise directives,; ensure that all products are perfectly displayed, efficiently organized, and accurately priced

  • Inventory control: Preparation of transfers, receiving merchandise, filling client orders, cycle counts

  • Participate in regular training & team meetings regarding product knowledge, customer service, promotions, and visual merchandising

  • Keyholding responsibilities: Maintain cash handling records, daily business reporting, opening and closing procedures, email communication

  • Ensure compliance with health and safety regulations as well as federal, state, and local laws and requirements

  • Comply with all Wolford standards including Employee Handbook, Employee Dress Code policies, Boutique Operations Manual and other corporate guidelines

  • Safeguard company property and enforce loss prevention standards

  • Black Out Dates: February 10th-14th. Black Friday through New Year’s Day annually. Seasonal locations black out periods may vary.

Benefits

  • Employee discount and bi-annual clothing allowance (subject to local tax requirements)

  • Monthly commission earning potential 3% of individual sales

  • Health, vision and dental insurance benefits for qualifying full-time employees

  • 401K contribution after applicable company waiting period Job Summary

The Sales Associate is a keyholder role focused on driving sales through a polished professional selling presentation, demonstrating product knowledge, and developing client relationships.

Responsibilities include but are not limited to:

Sales

  • Engage with clients to build sales on the sales floor and achieve monthly sales targets.

  • Provide highest level of customer service by presenting products to customers, explaining benefits, features, quality, prices, and product care

  • Achieve assigned sales and KPI targets

  • Daily store business reporting and awareness.

  • Actively develop client book adhering to CRM guidelines and outreach.

  • Operations

  • Execute Visual Merchandise directives,; ensure that all products are perfectly displayed, efficiently organized, and accurately priced

  • Inventory control: Preparation of transfers, receiving merchandise, filling client orders, cycle counts

  • Participate in regular training & team meetings regarding product knowledge, customer service, promotions, and visual merchandising

  • Keyholding responsibilities: Maintain cash handling records, daily business reporting, opening and closing procedures, email communication

  • Ensure compliance with health and safety regulations as well as federal, state, and local laws and requirements

  • Comply with all Wolford standards including Employee Handbook, Employee Dress Code policies, Boutique Operations Manual and other corporate guidelines

  • Safeguard company property and enforce loss prevention standards

  • Black Out Dates: February 10th-14th. Black Friday through New Year’s Day annually. Seasonal locations black out periods may vary.

  • Benefits

  • Employee discount and bi-annual clothing allowance (subject to local tax requirements)

  • Monthly commission earning potential 3% of individual sales

  • Health, vision and dental insurance benefits for qualifying full-time employees

  • 401K contribution after applicable company waiting period

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