Shift Leader
Metairie, LAFull-timePosted 8mo agoStill listed 4 days ago
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Job overview
Cantaloupe AI is hiring a Shift Leader. Chicken Salad Chick Metairie is seeking a dynamic Shift Leader to oversee daily operations, ensure a "drama free" work culture, and motivate the team to uphold high standards of quality and hospitality. The role requires a strong work ethic, energy, and flexibility, with a combination of opening, mid-shift, and closing shifts. This position offers an opportunity to grow professional skills and become an integral part of a community-focused establishment.
Key focus areas include Lead and manage restaurant operations during shifts including opening and closing procedures, Coach, train, and mentor team members to deliver outstanding customer service, and Handle guest interactions, take orders, manage payments, and ensure guest satisfaction.
Successful candidates bring 1+ Years Restaurant Leadership Experience, Valid Driver's License, and Reliable Transportation. Important skills include Leadership, Coaching, Customer Service, Communication, Interpersonal Skills, and Training. Preferred (not required): Cash Handling, POS Systems, Food Safety And Sanitation Regulations, and Conflict Resolution.
Skills & qualifications
Skills
Qualifications
Full job description
About the Role Chicken Salad Chick Metairie is seeking a dynamic and dedicated Shift Leader to join our team. This role offers an exciting opportunity for individuals passionate about leadership, coaching, and delivering exceptional customer service in a fast-paced restaurant environment. As a Shift Leader, you will be responsible for overseeing daily operations, ensuring a "drama free" work culture, and motivating the team to uphold high standards of quality and hospitality. Our ideal candidate is hardworking, kind, respectful, and enthusiastic about fostering a positive team atmosphere while maintaining operational excellence. The role requires a combination of opening, mid-shift, and closing shifts, demanding a strong work ethic, energy, and flexibility. Working at Chicken Salad Chick goes beyond serving delicious food; it is a chance to grow your professional skills, learn from an experienced Owner/Operator, and become an integral part of a community-focused establishment. We pride ourselves on a supportive environment that encourages leadership development and offers competitive pay alongside unique benefits and programs.
What you'll do
- Lead and manage restaurant operations during shifts including opening and closing procedures
- Coach, train, and mentor team members to deliver outstanding customer service
- Handle guest interactions, take orders, manage payments, and ensure guest satisfaction
- Maintain cleanliness and organization of the restaurant including dining area, restrooms, and parking lot
- Stock and replenish supplies as needed during shifts
- Ensure food safety and cleanliness standards are consistently met
- Create and sustain a positive, energetic, and professional work environment
- Manage shift schedules and support team accountability while promoting a fun atmosphere What we're looking for
- Minimum one year of restaurant leadership or management experience
- Strong communication and interpersonal skills
- Proven ability to train and coach team members effectively
- Excellent customer service orientation
- Reliable transportation and a valid driver's license
- Ability to work flexible hours including weekends and rotating shifts Nice to have
- Experience with cash handling and POS systems
- Knowledge of food safety and sanitation regulations
- Previous experience working in a fast-casual restaurant
- Leadership skills in conflict resolution and team motivation
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