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Manager of Brand/Ticket Operations, Camps and Clinics

Binghamton University

Binghamton, NYFull-timeSeen 3w ago

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At a glance

Compensation
No compensation found
Location
Binghamton, NY
Schedule
Full-time
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Bachelor's degree

Job overview

Binghamton University is hiring a Manager of Brand/Ticket Operations, Camps and Clinics. The Manager of Brand/Ticket Operations, Camps and Clinics at Binghamton University coordinates ticket office activities, oversees youth camp administration, and ensures brand standards compliance, supporting revenue generation, compliance, community engagement, and brand protection for the athletics division and collaborates with internal and external stakeholders to maximize ticket revenue and enhance fan experience.

Key focus areas include Manage daily ticket office operations, including printing, distribution, and sales reconciliation., Establish internal accounting controls and ensure PCI compliance., and Prepare daily and weekly financial statements for events..

Important skills include Agile Ticketing Software, PCI Compliance, NCAA Regulations, Financial Reconciliation, Ticket Operations Management, and Brand Standards Evaluation. Preferred (not required): Supervision Of Student Staff, Community Outreach, and Revenue Generation.

Skills & qualifications

RequiredNice to have

Skills

Agile Ticketing SoftwarePCI ComplianceNCAA RegulationsFinancial ReconciliationTicket Operations ManagementBrand Standards EvaluationSupervision of Student StaffCommunity OutreachRevenue Generation

Qualifications

Bachelor's DegreeExperience Working With Ticketing Software ProgramMinimum 2 Years Experience in Intercollegiate Athletics DepartmentExperience Supervising Large Student StaffsExperience Coordinating Game-Day OperationsDemonstrated Success Generating Revenue

Full job description

Location: Binghamton, NY Category: Athletics Job Type: Full-time Posted On: Thu Aug 13 2026 Job Description:

Budget title: Senior Staff Assistant (SL-3)

Salary: Commensurate with Experience

Binghamton University, a NCAA Division I institution and member of the America East Conference, is seeking a Manager of Brand/Ticket Operations, Camps and Clinics.

The Manager of Brand/Ticket Operations, Camps and Clinics is responsible for coordinating and managing ticket operations for all athletic events, overseeing the administration of youth and sport-specific camps and clinics, and ensuring the consistent application and evaluation of the division's brand standards, logos, and marks. This position supports the division's goals of revenue generation, compliance, community engagement, and brand protection.

Duties and Responsibilities

  • Ticket Operations

  • Manage daily operations of the ticket office for Binghamton University Athletics, including printing, distribution, and reconciliation of ticket sales for all ticketed events.

  • Establish and maintain effective internal accounting controls and ensure PCI compliance.

  • Prepare daily and weekly summary financial statements for all events.

  • Administer Agile ticketing software, including database setup, event manifests, liaison with the vendor, customized reporting, and troubleshooting.

  • Execute season ticket renewals and mailings.

  • Oversee and coordinate distribution of student-athlete and recruit tickets in compliance with NCAA regulations.

  • Reconcile daily financial reports for transactions processed through the box office and deposit checks with Student Accounts.

  • Collaborate with external relations staff to maximize ticket revenue, donor contributions, and community promotion of athletics.

  • Develop ticket sales opportunities, including outreach to local businesses and in-person appointments to sell season tickets, partial plans, and group tickets, meeting established revenue goals.

  • Work cooperatively with other University units for ticketed events in athletic venues.

  • Create weblinks and process payments for state tax reimbursements.

  • Direct box office operations at all ticketed events, including evenings and weekends.

  • Hire, train, and supervise approximately 35 student managers, sellers, gate attendants, and program sellers.

  • Invoice, collect, and reconcile corporate sponsorship agreement

  • Camps & Clinics

  • Coordinate planning, marketing, registration, and on-site execution of athletics camps and clinics.

  • Serve as the primary contact for camp compliance and operations, ensuring adherence to NCAA and institutional regulations.

  • Oversee financial tracking and reconciliation for all camps and clinics.

  • Provide training and support to coaching staff on camp policies and procedures.

  • Collect payments and process reimbursements for camps and clinics.

  • Collaborate with coaches to create registration links and establish payment methods.

  • Brand Assessment

  • Evaluate use of athletics logos, marks, and branding to ensure compliance with university guidelines.

  • Provide Deputy AD with a weekly summary of approved and denied artwork

  • Review and approve requests for use of marks by internal and external stakeholders via CLC's Brand Manager platform.

  • Collaborate with marketing, coaches, equipment room, and communications staff to protect and enhance the athletics brand.

  • Monitor brand consistency across merchandise, promotional materials, and digital platforms.

  • Other Duties

  • Assist with game-day operations and special events as assigned.

  • Contribute to department-wide initiatives to enhance fan engagement, community outreach, and the student-athlete experience.

Job Requirements:

  • Bachelor's Degree (or higher)

  • Experience working with a ticketing software program (or system)

Preferred:

  • Minimum of 2 years of experience within an intercollegiate athletics department or professional sports

  • Experience supervising large student staffs, coordinating game-day operations, and collaborating across multiple campus divisions

  • Demonstrated success generating revenue and managing multiple external operations

Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that Binghamton University is not an E-Verify employer.

Additional Information:

Special Notes:

  • This position is considered a Campus Security Authority for purposes of Clery Act compliance

  • Offers of employment will be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials

Binghamton University is a tobacco-free campus.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at [email protected]

Payroll information can be found on our website http://www.binghamton.edu/human-resources/payroll/ (https://www.binghamton.edu/offices/human-resources/payroll/)

Cover letters may be addressed "To the Search Committee."

Postings active on the website, accept applications until closure.

For information on the Dual Career Program, please visit:

https://www.binghamton.edu/offices/human-resources/prospective/dual-career/index.html

Equal Opportunity/Affirmative Action Employer

The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here (https://www.binghamton.edu/offices/oea/policies-and-procedures/title-ix.html) .

Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact the ADA Coordinator by completing the Reasonable Accommodation Request Form (https://docs.google.com/forms/d/e/1FAIpQLSfL3zD9n76Ma5icv9N-xdvrVyU3kuaMxgW1-L2Syi-uwPGw2Q/viewform) .

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