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Security Supervisor (Full Time)

Bally's Corporation

Stateline, NVFull-timePosted 11mo agoStill listed 5 days ago

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At a glance

Compensation
No compensation found
Location
Stateline, NV
Schedule
Full-time
Work Authorization
Not specified

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Job overview

Bally's Corporation is hiring a Security Supervisor (Full Time). The Security Supervisor determines assignments and establishes priorities for Security Officers. This role involves observing and evaluating officers for performance, inspecting incident reports, and maintaining training records. The supervisor reports incidents to management, responds to emergencies, and coordinates with other departments and agencies. A key responsibility is ensuring the highest quality guest experience by promoting customer service and resolving complaints.

Key focus areas include Determine Security Officer assignments and establish priorities, Observe and evaluate Security Officers for alertness, appearance, and proper performance, and Inspect and evaluate incident reports for accuracy and completeness.

Preferred (not required): Determine Security Officer Assignments, Establish Priorities, Observe Security Officers, and Evaluate Security Officers.

Skills & qualifications

RequiredNice to have

Skills

Determine Security Officer AssignmentsEstablish PrioritiesObserve Security OfficersEvaluate Security OfficersCorrect DeficienciesInspect Incident ReportsEvaluate Incident Reports for AccuracyEvaluate Incident Reports for CompletenessMaintain Training RecordsReport IncidentsInstall LockoutsRemove LockoutsRespond to Emergency SituationsTake Control at SceneCoordinate With Other DepartmentsCoordinate With Outside AgenciesPromote Customer ServiceHandle Guest ComplaintsResolve Guest ConcernsSupervisionHiringPlanningAssigning WorkDirecting WorkAppraising PerformanceRewarding StaffDisciplining StaffAddressing ComplaintsResolving Problems

Full job description

Responsibilities:

  • Determine Security Officer assignments and establish priorities.

  • Observe and evaluate Security Officers for alertness, appearance, and proper performance and to correct deficiencies.

  • Inspect and evaluate incident reports for accuracy and completeness.

  • Maintain current individual training records of Officers.

  • Report all incidents to the Manager of Security or other necessary department heads.

  • Install and remove lockouts, as requested by Hotel/Front Desk Management.

  • Respond to emergency situations and take control at the scene.

  • Coordinate with other departments and outside agencies on all matters of concern.

  • Responsible for assuring the highest quality guest experience by promoting Customer Service throughout all areas of responsibility.  Handles and resolves guest complaints and concerns.

  • Performs other related duties as requested by the Director of Security.

Supervisory Responsibilities:

  • Responsible for the supervision of the Security department.

  • Responsibilities including hiring and training; planning, assigning and directing work; appraising performance; rewarding and disciplining staff, addressing complaints and resolving problems. 

 

 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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