Cash Office Team Member
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At a glance
Job overview
Giant Eagle is hiring a Cash Office Team Member. The Cash Office Team Member ensures store data, information, and records are accurate while delivering exceptional customer service. They support the Cash Office team, promote guest loyalty, maintain safety and cleanliness, and assist guests with product knowledge. The role emphasizes teamwork, career growth in leadership, and inspiring colleagues.
Key focus areas include Maintain safety as the top priority., Provide unparalleled guest service, constantly striving to delight and surprise guests, vendors, and stakeholders., and Maintain cleanliness of work area..
Important skills include Customer Service, Cash Handling, Safety Awareness, Housekeeping, Product Knowledge, and Team Player.
Skills & qualifications
Skills
Qualifications
Full job description
Job Summary
As a Cash Office Clerk, you will ensure that the store's data, information and records are in tip-top shape while putting a smile on our customers’ faces. In addition to providing unparalleled customer service and supporting the Cash Office team, you'll be the one we look to, to make sure that we are promoting and ensuring guest loyalty. To thrive in this position, you should be a team player. You know that you are only successful when those around you are set up for success. You are eager to support an amazing team, have the drive to grow your career in leadership and have the ability to inspire those around you.
Job Description
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Experience Required: 0 to 6 months
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Experience Desired: Prior experience working in Customer Service
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Education Desired: No High School diploma required
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Lifting Requirement: Up to 50 pounds
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Age Requirement: At least 16 years of age Job Responsibilities
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Maintain safety as the top priority.
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Provide unparalleled guest service, constantly striving to delight and surprise our guests, vendors, and stakeholders.
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Maintain cleanliness work area.
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Complete daily and weekly cash and sales reports by collecting readings, counting cash and tender, and placing the proper amounts on the reports.
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Balance office by counting all tender and completing balance reports.
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Become familiar with products in the store to answer questions and make suggestions to guests. Be knowledgeable of weekly ad items.
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Make deposits by double counting all tender, preparing deposit slips, place tender in bags, and bag amount of deposits.
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Follow proper procedures to ensure store meets out-of-stock percentage goals.
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Properly handle products and equipment in accordance with food safety and safety guidelines.
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