
Poker Room Dealer
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At a glance
Job overview
Tioga Downs Casino Resort is hiring a Poker Room Dealer. The Poker Room Dealer is responsible for creating a fun, fair, and memorable gaming experience by accurately and efficiently dealing poker games. This role involves providing outstanding guest service, handling cash transactions, and ensuring compliance with gaming regulations and company policies. The dealer will also monitor gameplay for integrity and report suspicious activity.
Key focus areas include Deal poker games accurately, efficiently, and professionally, Provide outstanding guest service while maintaining a welcoming and engaging table atmosphere, and Handle cash transactions and exchange currency for gaming chips.
Successful candidates bring High School Diploma or GED, 6+ Months Dealing Experience, and Ability to Lift 20 Pounds. Important skills include Dealing Poker Games Accurately, Providing Outstanding Guest Service, Handling Cash Transactions, Exchanging Currency For Gaming Chips, Accepting Wagers, and Paying Winning Outcomes. Preferred (not required): Customer Service, Attention To Detail, and Multitask.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Regular Hourly Part-Time
Nichols, NY, US
Salary Range: $13.30 To $16.00 Hourly
Poker Room DealerDeal the Action. Create the Experience.
Do you thrive in a fast-paced, high-energy environment? Are you passionate about delivering exceptional guest experiences while keeping the action moving? Join our team as a Poker Room Dealer and become a key part of the excitement in our vibrant casino atmosphere.
We're looking for engaging, professional, and detail-oriented individuals who can confidently manage the game, connect with guests, and ensure every hand is dealt with accuracy and integrity.
What You'll Do
As a Poker Room Dealer, you'll be responsible for creating a fun, fair, and memorable gaming experience by:
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Dealing poker games accurately, efficiently, and professionally
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Providing outstanding guest service while maintaining a welcoming and engaging table atmosphere
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Handling cash transactions and exchanging currency for gaming chips
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Accepting wagers and paying winning outcomes according to established procedures
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Following all gaming regulations, company policies, and internal controls
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Verifying and completing required gaming documentation, including fills and credits
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Monitoring gameplay to ensure compliance, security, and game integrity
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Identifying and reporting suspicious activity or situations requiring management attention
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Inspecting cards and gaming equipment to ensure proper gaming standards are maintained
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Assisting guests with game rules, procedures, and casino policies
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Protecting company assets and maintaining a secure gaming environment at all times
What We're Looking ForRequired Qualifications
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High School Diploma or GED
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Successful completion of dealer training or at least 6 months of dealing experience in a licensed commercial casino
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Strong knowledge of poker dealing procedures and game rules
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Excellent communication and customer service skills
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Ability to maintain accuracy and professionalism in a fast-paced environment
Preferred Qualifications
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Previous customer service experience
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Experience working in hospitality, gaming, entertainment, or related industries
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Strong attention to detail and ability to multitask
Physical Requirements
This position requires the ability to:
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Sit, stand, and walk for extended periods
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Move throughout the poker room and casino property during shifts
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Bend, reach, twist, stoop, and grasp objects as needed
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Lift, carry, push, or pull up to 20 pounds
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Communicate effectively with guests and team members in a busy environment
Schedule
Our Poker Room operates:
Wednesday – Sunday | 10:00 AM – 2:00 AM
Availability for nights, weekends, and holidays is required.
Why Join Our Team?
We believe great employees deserve great benefits:
Employee daycare available 7 days a week (7 AM – 11 PM) at discounted rates, with subsidy opportunities available
Generous 401(k) plan with immediate 100% vesting and company match
Paid time off, medical, dental, vision, and life insurance for eligible full-time employees
Sick time and holiday pay
Tuition reimbursement for eligible employees
Exclusive employee discounts on hotel stays, restaurants, spa services, and more
Ready to Join the Action?
If you're dependable, customer-focused, and ready to bring excitement to every game, we'd love to meet you. Apply today and become part of a team where professionalism, entertainment, and guest experience come together.
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