City Operations Lead, Greater Chicago Area (In-person, Part-time)

Pay: $20–25 per hour Location

• Remote-friendly (Chicago preferred)
• Occasional in-person support (optional, if local)

Qualifications

• Must be highly organized and detail-oriented
• Strong written communication skills (clear, professional emails)
• Comfortable managing multiple tasks and deadlines at once
• Reliable and consistent — able to follow through without reminders
• Experience with admin, operations, coordination, or similar roles preferred
• Comfortable using tools like Google Sheets, email, and basic web tools
• Experience leveraging AI to automate tasks (ChatGPT, Claude Cowork, etc.)
• Available at least 15 hours/week

Why join Overture? At Overture Games, we're on a mission to help kids become creators and prepare them for our fast changing world through social, game-based, in-person experiences. We partner with schools and organizations across Chicago and Boston to run out of school time programs in music, game design, movie making and AI literacy. Our founders met at Northwestern University, and we've grown quickly by combining creative learning with technology. As we scale, we're looking for someone professional to help us keep everything running smoothly behind the scenes — making sure our programs, teachers, and school partners stay organized and supported. Benefits

• Flexible Hours: 15–25 hours/week, work largely on your own schedule
• Ownership: Take real responsibility over live programs and operations
• Startup Experience: Work directly with founders in a fast-growing company
• Growth Opportunity: Potential to grow into a full-time operations role
• Impact: Help run programs that reach hundreds of students across schools

Responsibilities

1. Coordinate Active Programs

• Track status of all programs (registration, staffing, scheduling)
• Ensure programs are moving forward and on track
• Flag risks early (low enrollment, missing info, etc.)

1. Manage Communication & Follow-Ups

• Send follow-up emails to schools, teachers, and partners
• Check in on registration numbers and program updates
• Coordinate logistics (dates, rosters, classroom details)

1. Support Teacher Coordination

• Help assign teachers to programs
• Confirm schedules and availability
• Follow up on onboarding requirements (background checks, documents)

1. Monitor Enrollment & Trigger Actions

• Track student signups across programs
• Identify low-enrollment classes and flag next steps
• Support simple marketing actions (follow-ups, reminders, etc.)

1. Keep Systems Updated

• Maintain accurate records across programs
• Update internal trackers and ensure tasks are completed
• Keep everything organized and moving forward

What We're Looking For

• 🤝 Great Teammate — supportive, reliable, and easy to work with
• 🧠 Extremely organized and detail-oriented
• ✅ Reliable — you follow through and don't drop tasks
• 📩 Strong written communicator (clear, professional, responsive)
• 🔁 Comfortable with repetitive, process-driven work
• 🚀 Proactive — you follow up without being told

Extra Credit

• Experience in operations, admin, or coordination roles
• Experience working with schools, education programs, or logistics-heavy environments
• Experience managing multiple projects or timelines at once
• Familiarity with startup environments or fast-paced teams