Housekeeping Supervisor - The Hotel Zamora

Job Descriptions:

The Hotel Zamora, a beautiful boutique hotel located in St. Pete Beach, FL is seeking an experienced Food & Beverage Supervisor to lead staff in restaurant, banquet and bar services. The Hotel Zamora is under new ownership and management with Sherman Associates, an accomplished and proven real estate development and management company. Our commitment to people and our vision for the future, combined with our history of success spanning decades, makes Sherman Associates who we are today. With stunning views overlooking the Intercoastal Waterway and Gulf of Mexico, the Hotel Zamora provides a luxurious retreat for its guests. Besides relaxing in the beautifully appointed guest rooms, our guests experience intuitive service in our Rooftop Lounge, Sidewalk Restaurant, Private Dining, and Meeting/Banquet space.

This position is responsible for managing the overall day-to-day and long term operations of the housekeeping department including the upkeep of all the guestrooms, public spaces, and the outdoor surroundings. Establish and maintain a proven set of processes to assure the hotel is consistently clean taking personal responsibility and pride in both the execution and the results. Provide ongoing training and support for the housekeeping department employees.

Schedule: We are currently seeking full-time availability to include both weekdays and weekends.

ESSENTIAL FUNCTIONS

• Partners with the Housekeeping Manager to recruit, develop, manage and monitor performance while making any recommendations for disciplinary actions

• Inspects all assigned guest rooms and public areas to ensure furnishings, equipment, linens, and public areas are clean and in good repair to meet guest expectations

• Monitors commercial laundry supplies and equipment to ensure they are sufficient and in working order

• Assists with training of employees and ensuring that they have the tools and equipment needed to effectively carry out their respective job duties

• Assists with scheduling and room cleaning assignments to ensure proper coverage

• May perform all housekeeping duties necessary including cleaning guest rooms and hotel public space to ensure guest satisfaction and owner expectations

• Partners with the Housekeeping Manager to complete inventory and maintain par levels for linen and room supplies

• Completes other duties as assigned

• Works as a team player and interacts with all internal and external customers in a friendly/efficient manner

• All guests must be treated in a manner to ensure their complete satisfaction

• Always strive to exceed guests’ expectations and meet brand standards

• Produces required volume of work by planning, organizing, and prioritizing work duties

• Adheres to Sherman Associates attendance policy, grooming and appearance standards, general work rules, and department procedures

• Maintains a clean and safe work environment, follows all procedures for guests and employee incidents and is knowledgeable for hotel emergency procedures

• Attends all required department and hotel meetings

Supervisory Responsibility

• As applicable, supervises, coaches, directs, trains and evaluates staff; Prepares and conducts employee reviews and completes timecard approvals.

Required Experience:

MINIMUM REQUIREMENTS

Education & Experience

• High School or equivalent education required

• The ideal candidate must have a minimum of 2 years housekeeping experience with at least 6 months in housekeeping management at a supervisory or manager level

Required Skills & Abilities

• Reading and writing abilities are required in order to document tasks completed, to order supplies, to receive instructions for the day and/or to read equipment manuals including safety information

• Must be able to communicate effectively in a multi-lingual workplace environment

• Must maintain a neat, clean, and well-groomed appearance

• A passion for the mission, vision, and values of Sherman Associates

• Schedule may vary due to the specific needs of the hotel

• Ensure compliance with federal, state and local laws regarding health and safety services

WORK ENVIRONMENT

• While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration

• The employee is occasionally exposed to a variety of extreme conditions at construction job sites

• The noise level in the work environment and job sites can be loud

• Exposure to/handling of biological substances such as blood, urine, and vomit

PHYSICAL REQUIREMENTS

• Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis

• Must be able to lift up to 50-lbs. on a regular and continuing basis

• Must be able to push and pull carts and equipment weighing up to 200-lbs. on a regular and continuing basis

• Requires frequent kneeling, squatting, grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity

• Requires manual dexterity to use and operate all necessary equipment

Keyword: Housekeeping, housekeeper, Guest Service, Customer Service, Administrator, Administration, Marriott, Management, Hotel, Hospitality, culture, minneapolis, leadership, part time, weekend, hourly

From: Sherman Associates