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Medical Office Front Desk Receptionist

ATI Physical Therapy

Pewaukee, WIFull-timeSeen 3mo agoSeen in employer's feed 4 days ago

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At a glance

Compensation
No compensation found
Location
Pewaukee, WI
Schedule
Full-time
Work Authorization
Not specified

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Job overview

ATI Physical Therapy is hiring a Medical Office Front Desk Receptionist. This role supports patient intake, scheduling, and accurate claims while serving as a key point of contact for clinic operations. The individual is responsible for clinical administrative functions including patient intake, scheduling, registration, and clinic-based activities to ensure accurate billing and claims. This position serves as the front office point of contact for business ancillary service locations.

Key focus areas include Manages front desk through excellent customer service with the ability to multitask, Manages and facilitates patient scheduling, intake, check in processes, and Responsible for completing benefit verifications timely and accurately.

Successful candidates bring High School Diploma Or Equivalent and Administrative Position Experience. Important skills include Customer Service, Multitasking, and Communication. Preferred (not required): Microsoft Office Suite, Bilingual Language Skills, Billing, and Coding.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceMultitaskingMicrosoft Office SuiteCommunicationBilingual Language SkillsBillingCodingInsurance AuthorizationsBenefit Verification

Qualifications

High School Diploma or Equivalent1+ Years Administrative Position ExperiencePrevious Health Care Office ExperiencePrevious Medical Billing and Coding Experience

Full job description

Overview

Leverage your healthcare office experience and expertise in billing, coding, and insurance authorizations in a front office role where you’ll support patient intake, scheduling, and accurate claims—while serving as a key point of contact for clinic operations.

This position serves as the front office point of contact for business ancillary service locations and is responsible to ensure timely and accurate responses to the client requests. Individual is responsible for the clinical administrative functions of patient intake, scheduling, and registration, and clinic-based activities required to ensure accurate billing and claims.

Responsibilities

  • Manages front desk through excellent customer service with the ability to multitask, including working in two simultaneous practice management systems

  • Manages and facilitates patient scheduling, intake, check in processes

  • Responsible for completing benefit verifications timely and accurately

  • Responsible for ensuring charges and documentation are completed timely and delivered to the client

  • Responsible for point of service (e.g. copay) collection

  • Keeps clinic stocked appropriately as needed

Qualifications

Minimum Education

Required:

  • High School diploma or equivalent

Preferred:

•

Minimum Experience

Required:

  • 1 or more years in an administrative position

•

Preferred:

  • Previous health care office experience

  • Previous medical billing and coding

  • Knowledge of benefit verification and authorization

Knowledge Skills and Abilities

  • The ability to communicate effectively and professionally

  • Proficient with Microsoft Office Suite

  • Bilingual language skills in some clinics preferred

Virtual Employee?

No

Location/Org Data : Dept Number

1022

Software Powered by ICIMS

ReqID 2026-30430

Job Locations US-WI-Pewaukee

Job Category Outpatient Rehab - Multi-Site Scheduling Coordinator

Pay Class Full Time

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