Medical Front Office - Patient Service Specialist

Select Medical

Powell, OHFull-time$17–18.5/hrSeen 2mo agoSeen in employer's feed 6 days ago

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At a glance

Compensation

$17–18.5/hr

Location

Powell, OH

Schedule

Full-time

Work Authorization

Not specified

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Job overview

Select Medical is hiring a Medical Front Office - Patient Service Specialist. When patients enter the outpatient physical therapy center in Powell, the Patient Service Specialist ensures an exceptional front‑desk experience, managing patient registration, appointments, communications, and billing while supporting overall care coordination and operational efficiency.

Key focus areas include Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out, Schedule patient appointments in person and via phone, and Communicate regularly with attorney offices, insurance companies, translation companies, market operational leaders, and business development team.

Important skills include Customer Service, Patient Registration, Appointment Scheduling, Insurance Verification, Communication, and Cash Handling.

Skills & qualifications

RequiredNice to have

Skills

Customer ServicePatient RegistrationAppointment SchedulingInsurance VerificationCommunicationCash Handling

Qualifications

High School Diploma or GED1 Year Front Desk ExperienceHealthcare Experience

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

Paid Time Off

Full job description

Overview

Position: Patient Service Specialist

Location: 10401 Sawmill Pkwy Suite B, Powell, OH 43065

Type of Employment: Full-time

Schedule: Monday and Wednesday 10am - 7pm, Tuesday and Thursday 8am - 5pm and Friday 7am - 4pm

Compensation: $17.00 - $18.50/hour (pending experience)

When patients enter our outpatient physical therapy center in Powell, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

Start Strong : Our mentorship and orientation programs ensure a successful transition
Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
Invest in Your Future: Company-matching401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
Schedule patient appointments in person and via phone
Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum: