Medical Front Office - Patient Service Specialist
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At a glance
Job overview
Select Medical is hiring a Medical Front Office - Patient Service Specialist. When patients enter the outpatient physical therapy center in Powell, the Patient Service Specialist ensures an exceptional front‑desk experience, managing patient registration, appointments, communications, and billing while supporting overall care coordination and operational efficiency.
Key focus areas include Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out, Schedule patient appointments in person and via phone, and Communicate regularly with attorney offices, insurance companies, translation companies, market operational leaders, and business development team.
Important skills include Customer Service, Patient Registration, Appointment Scheduling, Insurance Verification, Communication, and Cash Handling.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Overview
Position: Patient Service Specialist
Location: 10401 Sawmill Pkwy Suite B, Powell, OH 43065
Type of Employment: Full-time
Schedule: Monday and Wednesday 10am - 7pm, Tuesday and Thursday 8am - 5pm and Friday 7am - 4pm
Compensation: $17.00 - $18.50/hour (pending experience)
When patients enter our outpatient physical therapy center in Powell, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Why Join Us: (benefits for full-time at 32+ hours/week)
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Start Strong : Our mentorship and orientation programs ensure a successful transition
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Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
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Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
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Invest in Your Future: Company-matching401(k) retirement plans as well as life and disability protection
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
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Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
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Schedule patient appointments in person and via phone
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Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
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Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
Qualifications
Minimum:
- High School Diploma or GED
Preferred:
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1 Year Front Desk experience
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Healthcare experience
Additional Data
Equal Opportunity Employer/including Disabled/Veterans
Location : Location US-OH-Powell
Job ID 378639
Position Type Full Time
Experience (Years) 0
Category Administrative - Administrative Services
Company NovaCare Rehabilitation
Min USD $17.00/Hr.
Max USD $18.50/Hr.
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