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Office Assistant

Seafield Center, Inc.

Medford, NYJob$20–22/hrPosted 7mo agoSeen in employer's feed 3 days ago

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At a glance

Compensation
$20–22/hr
Location
Medford, NY
Work Authorization
Not specified

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Job overview

Seafield Center, Inc. is hiring an Office Assistant. The Office Assistant supports the Office Manager with daily operational needs, ensuring clients are treated with dignity and respect. This role involves answering and transferring calls, taking messages, providing accurate information, and greeting new admissions and visitors. The assistant also handles various administrative tasks such as typing, managing deposits, collecting payments, and updating client records and schedules.

Key focus areas include Ensure all clients are treated with dignity and respect, Affirm care for Lesbian, Gay, Bisexual, Transgender and Questioning clients, and Assist with answering calls in a pleasant, professional manner.

Successful candidates bring 2+ Years Experience. Important skills include Answering Calls, Transferring Calls, Taking Messages, Voice Mail, Enforcing Confidentiality Law, and Admission/Discharge Procedures.

Skills & qualifications

RequiredNice to have

Skills

Answering CallsTransferring CallsTaking MessagesVoice MailEnforcing Confidentiality LawAdmission/Discharge ProceduresComputer Software SkillsPrioritizing WorkloadLevel of IndependencePleasant Telephone MannerCongenial Telephone MannerCommunicationTyping 40 WPM

Qualifications

Well Groomed Professional Appearance2 Years Experience in Similar Capacity

Benefits

Paid Time Off
Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match

Full job description

Title:Office Assistant

ID:5630-22

Department:Outpatient

Location:Medford

Description

Full Time and Part-Time Positions Avaliable! $20.00-$22.00

Benefits Available for Full Time Employees:

  • Generous Paid Time Off Policy

  • Medical, Dental, and Vision Insurance

  • Flexible Spending Account

  • Basic Group Life AD&D Insurance (No Cost)

  • Voluntary Life Insurance

  • Other Voluntary Benefits

  • Reimbursement for Professional Development Expenses

  • Employee Assistance Program

  • Retirement Program (401k)

  • 8 Paid Holidays

HOURS:Monday, Tuesday, Thursday: 3p-9pmWednesday: 3p-8:30pFriday: 9a-5pmMAIN FUNCTION: To assist the Office Manager with daily operational needs of the facility. ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Ensure that all clients are treated with dignity and respect.

  • Affirming care for Lesbian, Gay, Bisexual, Transgender and Questioning clients.

  • Assist with answering all calls, in a pleasant, professional manner, and transferring to the appropriate party or take a complete message.

  • No messages taken for clients, except for emergency calls.

  • Provide accurate information regarding all anonymous meetings, hot-line numbers and directions to facility.

  • Greeting new admissions, client families and visitors, monitor sign-in/out log and issue name tags. Enforce confidentiality rule.

  • Prepare outpatient mail for Seafield drivers. Distribute in-coming mail.

  • Miscellaneous typing tasks.

  • Sign-in/out personal body alarms.

  • Total daily deposits at the end of each work day. Generate and update Self-Pay/Co-Pay Ledgers on a daily basis to ensure client balances are up- to-date.

  • Collect payments and review balances with clients.

  • Run Medicaid cards on a weekly basis; the first and last day of each month and generate a report for the Office Manager of the Medicaid Pendings and problem accounts.

  • Keep track of Medicaid token for clients by entering name, date and # of tokens given to each client on a daily basis in a log book.

  • Assist Office Manager with creating schedules, updating groups and adding new staff schedules and discharging clients in computer.

  • Update Appointment Book on a daily basis keeping the schedule two weeks ahead at all times.

  • Input daily group sheets and individual sessions on a daily basis with totals faxed to fiscal at the end of each night along with verifying clinical staff members on the computerized system.

  • Input, update and track OASAS admission/discharge forms on a monthly basis.

  • Run group sheets on a daily basis.

  • Track urine drug screens on a daily basis by logging them in the appropriate manual.

  • Making new charts on all new admissions to outpatient and breakdown of discharged clients into manila folders.

  • Perform all other duties as assigned.

COMPETENCY REQUIREMENTS: - Answering/Transferring of calls- Taking Messages- Knowledge of Voice Mail- Enforcing Confidentiality Law- Admission/Discharge Procedures- Computer Software Skills- Prioritizing Workload- Level of Independence EDUCATION & QUALIFICATIONS: Applicant must have a pleasant and congenial telephone manner and have a well groomed professional appearance. The individual being considered must have at least two-years experience in a similar capacity, which would demonstrate the applicant’s awareness of office procedures. The applicant must communicate well with the clients, staff and outside agencies. Typing 40 wpm.

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