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Customer Service Representative - Bilingual In Spanish

Cintas

Independence, OHFull-timeSeen 3mo agoSeen in employer's feed 5 days ago

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At a glance

Compensation
No compensation found
Location
Independence, OH
Schedule
Full-time
Work Authorization
Not specified

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Job overview

Cintas is hiring a Customer Service Representative - Bilingual In Spanish. Cintas is seeking a Customer Service Representative to provide customer service to internal partners and external customers. Responsibilities include answering customer calls, providing prompt issue resolution, data entry, assisting in account reconciliation, preparing reports and invoices, processing new accounts and orders, and making outbound customer calls for information or follow-up.

Key focus areas include Answer customer calls and provide prompt issue resolution, Perform data entry, and Assist in account reconciliation.

Successful candidates bring 1+ Years Customer Service Experience and High School Diploma GED. Preferred (not required): Microsoft Word, Microsoft Outlook, Intranet, and Internet.

Skills & qualifications

RequiredNice to have

Skills

Microsoft WordMicrosoft OutlookIntranetInternetProofreadingEditing Documents

Qualifications

1+ Years Customer Service ExperienceHigh School Diploma/GEDBilingual in English and SpanishBachelor's DegreeExperience With Heavy Inbound and Outbound CallsExperience Transferring Calls3+ Years Business-to-Business Account Support

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Paid Time Off

Full job description

Requisition Number: 230416

Job Description

Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects.

Skills/Qualifications

Required

  • 1+ years' customer service experience

  • High School Diploma/GED; Bachelor's Degree preferred

  • Bilingual in English and Spanish

Preferred

  • Experience with heavy inbound and outbound calls and transferring calls

  • 3+ years' business-to-business account support

  • Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet

  • Experience with proofreading and editing documents

Benefits

Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Additionally, our employee-partners enjoy:

  • Competitive Pay

  • 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)

  • Disability, Life and AD&D Insurance, 100% Company Paid

  • Paid Time Off and Holidays

  • Skills Development, Training and Career Advancement Opportunities

Company Information

Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.

Job Category: Service

Organization: First Aid and Safety

Employee Status: Regular

Schedule: Full Time

Shift: 1st Shift

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