Fitness Center Associate- Middletown YMCA Family Location
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Job overview
YMCA of Delaware is hiring a Fitness Center Associate- Middletown YMCA Family Location. The YMCA of Delaware seeks a Fitness Center Associate to provide excellent customer service, promote memberships, engage members, address concerns, demonstrate equipment use, conduct fitness appointments, and maintain a clean, safe facility, supporting the organization’s promise to improve health and wellbeing.
Key focus areas include Provide excellent customer service experience to members and prospects, Promote and sell YMCA memberships and programs, and Contribute to team effort by accomplishing related results as needed.
Successful candidates bring CPR Certified and First Aid Certified. Important skills include Customer Service, Promote Memberships, Sell Programs, Engage Members, Address Member Concerns, and Provide Solutions. Preferred (not required): Multi-Lingual Skills.
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Full job description
Our Promise:
Ensure every youth and teen we serve is on a pathway to success Improve the health and wellbeing of every individual and family we serve Unite communities and inspire service to others
Benefits & Perks:
12% Employer-Funded Retirement Plan upon meeting eligibility Learning and development workshops Career advancement opportunities Staff Discounts on Programs & Services and more!
Rate of pay: $15.00. Final compensation is based on factors such as skills, qualifications, and experience.
Essential Responsibilities
- Provide excellent customer service experience to members and prospects by maintaining a visible, welcoming presence in the wellness areas.
- Promotes and sells YMCA memberships and programs.
- Contribute to team effort by accomplishing related results as needed.
- Engage members to help build sustainable relationships of trust through open and interactive communication.
- Address member concerns and provide appropriate solutions and follow-up to ensure resolution and member satisfaction.
- Demonstrate the correct way to use exercise equipment; Assist members as needed with proper form and use of equipment.
- Conduct fitness appointments
- Ensure equipment and facility is clean and free of health and safety hazards.
Minimum Qualifications
- Strong interpersonal and communication skills to serve a diverse community.
- CPR & First Aid Certified/must receive within 60 days of hire.
Preferred Qualifications
- Multi-lingual skills
- High school diploma or equivalent
Physical Requirements
- Ability to perform all physical aspects of the position; including exercise and equipment demonstrations, walking, standing, bending, reaching, and lifting.
The YMCA of Delaware is an equal opportunity employer. The Y maintains a work environment in which staff are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and staff without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.
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