
Holiday Helper
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At a glance
Job overview
Carter's / OshKosh is hiring a Holiday Helper. As a Holiday Helper, you will be the first face of the brand for growing families, assisting them with baby essentials and preparing for important milestones. This role involves welcoming customers, providing product assistance, and ensuring a positive shopping experience. You will join an inclusive environment that values and optimizes skills and talents.
Key focus areas include Confidently and proactively resolve issues for customers, Balance a number of customers in a busy retail environment, and Welcome customers with a warm greeting.
Successful candidates bring Ability To Lift 40 Pounds, Ability To Stand And Walk For Extended Periods, and Availability To Work Days Nights Weekends And Holidays. Important skills include Problem Solving. Preferred (not required): Customer Service, Customer Engagement, Communication, and Multitasking.
Skills & qualifications
Skills
Qualifications
Full job description
If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.
Love what you do. Carter’s Careers. As a Holiday Helper, you will be the first face of the brand for growing families. The first to congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school. Plus all the big and little moments of their parenting journey. You’ll join a welcoming and inclusive environment that values and optimizes skills and talents.
What we love about Carter’s: Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, SkipHop and Little Planet brands. Carter’s is the #1 most-purchased children’s clothing brand. We’ve become an industry leader by providing quality — from the first Original Bodysuit® to the lasting careers we offer our team. We’ve kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s career doesn’t feel like a job. It feels like connections, between customers, teams and families. Caring, teamwork, flexibility, and growth are what make us different. What’s not to love?
Benefits we love:
Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool.
A 30% discount on our brands, referral bonuses, and much more!
What you’ll do:
Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
Welcome customers with a warm greeting and provide assistance with our product styles, features and benefits
Meet customer needs by utilizing omnichannel as needed to ensure a positive shopping experience
Execute and expedite point of sale/register transactions
Complete floor replenishment and shipment as needed
Articulate current promotional events and the brand loyalty program, including credit, to customers
Minimize store loss by providing exceptional customer service and maintaining a safe, clean store
Qualities we’d love in a candidate:
A positive and solutions-oriented mindset
Demonstrated customer service/engagement skills
Effective and professional verbal and written communication skills
The ability to manage multiple tasks at once
A relative in a management role at this store location
You can:
Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
Stand or walk for extended periods of time; climb up and down a ladder
Provide availability that may include days, nights, weekends, and holidays as scheduled
Carter’s for all: Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran).
Additional information: Applications will be accepted until at least 3 days after the posting date. Carter's does not use AI to make any decision in our hiring process.
NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s may reasonably alter your duties, responsibilities, job title, and location.
*Source: Circana/ Consumer Tracking service, U.S. dollar share, 12 months ending September 2023.
Compensation for this position ranges from $16.00 - $18.25 per hour based on experience and location.
Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.
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