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Shift Leader

Part-time

Insomnia Cookies

Cape Girardeau, MOPart-timeNo compensation foundPosted 2mo agoVerified open 4 days ago
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At a glance

Compensation
No compensation found
Location
Cape Girardeau, MO
Schedule
Part-time
Work Authorization
US work authorization required

Job overview

Insomnia Cookies is hiring a Shift Leader. Insomnia Cookies is seeking a Shift Leader for their new Cape Girardeau, MO bakery. The Shift Leader will be responsible for overseeing bakery operations during their shift, ensuring excellent customer service, and maintaining quality products. This role involves hands-on leadership, including building orders, baking, interacting with customers, and supporting the team.

Key focus areas include Provide incredible customer service and quality products to all guests, Support store leadership by maintaining operations during your shift, and Communicate pertinent information.

Successful candidates bring 1+ Year Customer Service Experience, Age 18+, and Legally Eligible To Work In United States. Important skills include Safe Food Handling Practices and Cash Handling. Preferred (not required): Customer Service, Point Of Sale Systems, Communication, and Time Management.

Skills & qualifications

RequiredNice to have

Skills

Safe Food Handling PracticesCash HandlingCustomer ServicePoint of Sale SystemsCommunicationTime ManagementPeople SkillsOutgoing DemeanorFriendly DemeanorPatient DemeanorDetail FocusedResults-OrientedLead-by-ExampleMotivate Others

Qualifications

Legally Eligible to Work in the United StatesMust Be 18 Years or Older1 Year Customer Service ExperienceAbility to Lift Up to 40 Lbs

Benefits

Paid Time Off

Full job description

Become a Shift Leader at our brand new Cape Girardeau, MO bakery located at 1330 Broadway St, Cape Girardeau, MO 63701.As Shift Leader you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!

Check out some of our content vids to learn more!

Who We Are!

Insomnia Cookies Timeline

Core Values

SOME OUR SWEET SHIFT LEADER PERKS:

  • Flexible part-time work schedules

  • Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)

  • Paid vacation and sick time off

  • Interactive training & mentorship

  • Pet insurance for your furry loved ones

  • Job stability with a rapidly growing and reputable company

  • Achievable growth/promotion opportunities

  • You get to work in a fun, exciting team environment

  • Employee discount and FREE cookies with every shift!

WHAT WILL I DO AS A SHIFT LEADER?

  • Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries

  • Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members

  • Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team

  • Support and work alongside the Cookie Crew

  • Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices

  • Manage cash handling and deposits

DESIRED SKILLS/EXPERIENCE:

  • At least 1 year of working experience in a customer service focused role

  • Point of Sale systems experience

  • Outstanding communication, time management, and people skills

  • Outgoing/friendly/patient demeanor

  • Detail focused and results-oriented

  • Ability to lead-by-example and motivate others

  • Ability to lift up to 40 lbs.

  • Legally eligible to work in the United States

  • Must be 18 years or older to be employed

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