Product Specialist

Clinton, NY, US

JOB SUMMARY: The Product Specialist is responsible for researching and analyzing customer and market data; facilitating customer and prospective customer business by ensuring that requirement of both the customer and Indium Corporation are met; and serving as a product line resource to internal departments including sales, operations, R and D and other marketing groups on matters requiring support.

ESSENTIAL JOB FUNCTIONS (COMPETENCIES):

• Maintain product stewardship responsibilities for the products specified (price sheets, lead times, technical data sheets, SDS sheets, product rationalization, etc.)

• Benchmark Indium’s technical data sheets to leading competitors and implement best practice and high value content to Indium’s literature

• Collect and compile global and regional market related data (market size, growth rates, major customers, pricing, technical trends, market share, competitor analysis – by application segment) for use in strategic plan and day-to-day decision-making

• Develop proficiency in Indium products, markets and overall technology

• Provide product and process training within Indium, to customers, and to industry conferences

• Using Indium’s SimLab, as well as equipment at equipment partner sites, execute process optimization, product characterization and benchmark testing of Indium’s soldering materials to meet/exceed defined performance requirements

• Support the launch of new products with technical data sheets, presentations, sales tools, training tools, and launch packages

• Work with product manager to analyze pricing guidelines and recommend regional adjustments

• Be a resource to sales by highlighting market opportunities; breaking down barriers; creating regionally specific sales tools; and communicating to product management needs such as new products, new sales tools, etc.

• Support technical personnel in composing and publishing articles

• Support Marcom programs such as trade show selection and media relationships as requested

• Support R and D through beta site development and monitoring

• Perform other duties or special projects as assigned

REQUIREMENTS:

• Bachelor’s degree in a technical field (chemistry, physics, engineering, etc.); MBA preferred

• Up to 2 years experience in customer service and marketing preferred

• Excellent oral and written communication skills

• Excellent organizational skills

• PC and Microsoft Office proficiency

• Strong data-mining, research, analytical and problem-solving skills necessary

SHIFT/SITE:

Monday - Friday

Office Hours: 8:00am - 5:00pm

301 Woods Park Drive, Clinton, NY

WAGE DISCLOSURE:

The salary range indicated in this posting represents the minimum and maximum of the range for the position. The actual range will vary based upon factors including, but not limited to, prior experience, knowledge, skill and education as they relate to the position’s qualifications, and internal equity.

The posted salary range reflects just one component of our total rewards package. Other components include health, dental, and vision insurance, PTO, retirement plan, volunteer opportunities, paid holidays, overtime opportunities, and many more.

$62,500- $72,000 annually

Indium Corporation is an equal opportunity employer that is committed to building an innovative workforce. All qualified applicants will be given consideration without regard to race, color, religion, sex, national origin, disability status, pregnancy status, veteran status, or other legally protected characteristics.