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Fuel Center Clerk

Kroger Family of Companies

Worthington, OHJobNo compensation foundTracked 3w agoSeen in employer's feed 4 days ago
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At a glance

Compensation
No compensation found
Location
Worthington, OH
Work Authorization
Not specified

Job overview

Kroger Family of Companies is hiring a Fuel Center Clerk. The Fuel Center Clerk assists customers, manages the cash register, and maintains the cleanliness of the fuel center. This role involves recovering stock, completing incident and security reports, and ensuring compliance with company policies and safety guidelines. The clerk is expected to model excellent customer service and uphold the company's core values.

Key focus areas include Model Customer 1st behavior, Deliver and encourage excellent customer service, and Pump gas.

Important skills include Customer Service, Incident And Security Reports, Fuel Spill Report, Work Cooperatively, Manage Conflict, and Honesty And Integrity. Preferred (not required): Knowledge Of Company Policies, Procedures, And Organizational Structure.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceIncident and Security ReportsFuel Spill ReportWork CooperativelyManage ConflictHonesty and IntegrityFollow DirectionsSeek AssistanceFamiliarity With Industry/Technical Terms and ProcessesWork in a Fastpaced EnvironmentWork Without Direct SupervisionKnowledge of Company Policies, Procedures, and Organizational Structure

Qualifications

Related Experience

Full job description

Assist customers and manage cash register. Maintain neatness and cleanliness of the fuel center. Recover stock, fill out incident and security reports, and maintain compliance documentation. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. RESPONSIBILITIES

  • Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service

  • Pump gas

  • Complete daily tour and inspection

  • Fill out incident and security reports

  • Clean up fuel spills and complete Fuel Spill Report

  • Recover displays; maintain cleanliness of department

  • Perform cashier functions

  • Answer telephones

  • Comply with corporate policies

  • Comply with all safety guidelines and standards

  • Promote and follow company initiatives

  • Maintain knowledge of emergency plans numbers and procedures

  • Ability to work cooperatively in high paced and sometimes stressful environment.

  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

  • Ability to act with honesty and integrity regarding customer and business information.

  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.

  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS Minimum

  • Familiarity with industry/technical terms and processes

  • Ability to work in a fastpaced environment

  • Ability to work without direct supervision

Desired

  • Any related experience

  • Knowledge of company policies, procedures, and organizational structure

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