
Future Opening: Aquatics Manager - Highland Village, TX
Aubrey, TXFull-time$20/hrPosted 7mo agoSeen in employer's feed 5 days ago
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Job overview
British Swim School is hiring a Future Opening: Aquatics Manager - Highland Village, TX. The Aquatics Manager at British Swim School of Northwest Dallas oversees daily aquatics program operations and customer service. This role ensures brand and safety standards are met, manages and trains instructors, handles customer interactions, and teaches lessons as needed. The manager is also responsible for tracking instructor certifications and fostering employee development.
Key focus areas include Onboard and manage employees to maintain smooth daily operations, Create employee schedules and pool lesson schedules, and Address and document employee, customer, and pool incidents.
Successful candidates bring High School Diploma and 1+ Years Customer Service Experience. Important skills include Interpersonal Communication, Organizational Skills, Microsoft Office, and Working With Children. Preferred (not required): Instructor Team Management, Customer Service Interactions, Employee Onboarding, and Employee Scheduling.
Skills & qualifications
Skills
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Full job description
Future Opening: Aquatics Manager - Highland Village, TX
Full Time • British Swim School of Northwest Dallas
A position at British Swim School is more than just a job, it is an opportunity to learn, grow, and make an impact in the lives of your community to ensure “survival of the littlest”.
Compensation and Benefits:
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Competitive pay based on experience with possible opportunities for bonus!
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Paid training!
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Birthday off and paid!
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Opportunity to make a difference in your community.
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Profit sharing plan!
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Flexible schedules - shifts are 4-5 hours; easy to schedule around school or other jobs. Shift typically run on weeknights from 3-7 pm and on weekends during the morning hours.
The Position:
The Aquatics Manager position with British Swim School is responsible for the day-to-day operations of the aquatics program and customer service interactions. Priorities include ensuring the British Swim School program is delivered according to brand and safety standards, instructor team management, initial and ongoing training, customer conversations as well as teaching lessons when and if necessary. This position will also require due diligence with tracking required certifications for instructors as well as continuing the employee's development and competency and skills.
Your Typical Responsibilities:
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Onboard and manage employees to maintain a smooth execution of daily aquatics and service operations.
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Creation of employee schedules, and pool lesson schedules.
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Address and document employee, customer, and pool incidents that occur.
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Teach and lead swimming lessons as needed.
Minimum Qualifications:
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High School diploma or equivalent
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Excellent interpersonal communication and organizational skills.
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Proficient in Microsoft Office products.
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Love working with children.
Preferred Qualifications:
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1+ years of customer service and/or management experience.
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Experience in swimming and fitness teaching/management is preferred. A specialist aquatics qualification is desirable, but not required.
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Lifeguard, CPR, First Aid Certifications, may be obtained during training.
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Certified Pool Operator (CPO) certification
About Us:
"Here at British Swim School, we are more than just a fun, surface-level swim lesson provider. We strive to make a substantial impact within our communities to combat the tragically high child drowning statistics. We invest in quality team members to teach our lessons with the mindset that we are two schools in one, a survival school first and a learn-to-swim school second. As a result, we can support our mission “to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer”.
Compensation: $20.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, age, or any other characteristic protected by law.
Working at British Swim School is more than just a job; it’s a chance to create a lasting impact that could change a child's life.
As part of the British Swim School Team, you play a role in your local community, empowering others and sharing your passion. It’s a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water.
While we teach swimming to people of all ages and abilities, most of our students are preschool and elementary-aged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. It's helpful if you have experience with children or in a child-focused job, but it's not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach.
We also have exciting opportunities with our Customer Service Team, even if you're not in the pool. These are the people committed to providing the best service in the industry. In these roles, you might talk to parents on the phone or by the pool. Wherever you are, the aim is to make everyone feel like part of the British Swim School Family as we focus on ensuring the “Survival of the Littlest.”
Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.
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