Office Assistant I - Communications - Full Time Evening Shift (4:00 PM - 12:30 AM)

Office Assistant I - Communications - Full Time Evening Shift (4:00 PM - 12:30 AM)

Position Summary

Our Office Assistants 1 in the Communication department typically have extensive contact with the public in person and/or by phone. These contacts may include delivering adverse decisions; There may also be contact with other agencies or program areas to obtain or provide information and they may work in relative isolation with other clerical staff or program staff.

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Duties of a Office Assistant 1 in the Communication department may include the following but are not limited to:

• Answer calls within the first ring. Place yourself on unavailable whenever you cannot answer the next incoming call.

• Properly greet and identify yourself by first name (as described in procedures) when answering each and every call.

• Interact with each caller in a timely, courteous and professional manner, regardless of the emotional state and conduct of the caller.

• Search by multiple names, titles and categories to identify the proper person, department, procedure and on call schedule.

• Overhead page only for medical emergencies.

• Execute all Codes and Emergencies according to our system's procedures.

• Swap out pagers, update paper status and schedules as requested.

• To ensure accuracy and eliminate call backs, complete each transaction while the caller remains on the phone with you.

• Open and follow all notes in our Directory, Procedures, and On-Call Schedules before executing each request.

• To prevent wrong connections, read back to caller the first name, last name and department of the person you are about to connect to.

• Assist in training all new personnel.

• Maintain satisfactory attendance.

• Perform other clerical duties as necessary.

Qualifications

Required : MUST have taken and passed the specific job related Civil Service exam and be reachable on the appropriate Civil Service list.

This position may be designated 55 b/c and is subject to verification of applicant eligibility.

Special Notes : Resume/CV should be included with the online application.

Posting Overview : This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date).

If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date.

• Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises.

• All Hospital positions maybe subject to changes in pass days and shifts as necessary.

• This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair.

• This function/position maybe designated as “essential.” This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities.

Prior to start date, the selected candidate must meet the following requirements:

• Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services

• • Complete electronic reference check with a minimum of three (3) professional references.

• Successfully complete a 4 panel drug screen

• • Meet Regulatory Requirements for pre employment screenings.

• Provide a copy of any required New York State license(s)/certificate(s).

Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer.

*The hiring department will be responsible for any fee incurred for examination .

Anticipated Pay Range:

The salary range for this position is listed below. This range reflects Stony Brook University Hospital’s good faith and reasonable estimate of potential compensation at the time of posting.

The final offer will be determined based on the candidate’s verified years of relevant, comparable experience. Please note that misrepresentation or inflation of experience may result in disqualification from the hiring process or termination of employment if hired.

Some positions may also include annual supplemental pay, such as:

• Location Pay : for UUP, CSEA, and PEF full-time positions

• Shift Differentials : Additional pay for evening, night, or other supplemental shifts (e.g., inconvenience pay, geographic pay, or other applicable differentials)

At Stony Brook University Hospital, your compensation extends beyond your paycheck. We offer comprehensive benefits including generous leave, health insurance, and participation in the state pension system that contribute significantly to your overall total rewards package.

Stony Brook Medicine integrates and elevates all of Stony Brook University’s health-related initiatives: education, research and patient care. It includes our Health Sciences schools — Medicine, Dental, Health Professions, Nursing and Social Welfare — a Program in Public Health, as well as Stony Brook University Hospital, Stony Brook Children’s Hospital, Stony Brook Southampton Hospital, Stony Brook Eastern Long Island Hospital, Long Island State Veterans Home, and more than 200 community-based healthcare settings throughout Suffolk County.

Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.

Stony Brook University is committed to providing equal employment opportunities to all applicants, including individuals with disabilities. If you require a reasonable accommodation to participate in the application, interview, or hiring process, please request one by contacting [email protected] . We will consider accommodation requests in compliance with applicable law. This process is separate from and does not require any voluntary self-identification of disability status. Please include the position title and position number (if known) in your message.

In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed here (https://www.stonybrook.edu/police/) .

Visit our WHY WORK HERE (https://www.stonybrook.edu/commcms/jobs/working-here/index.php) page to learn about the total rewards we offer.

Stony Brook University Hospital, consistent with our shared core values and our intent to achieve excellence, remains dedicated to supporting healthier and more resilient communities, both locally and globally.

Job Number: 2602572

Official Job Title: : Office Assistant 1

Job Field : Civil Service Positions

Primary Location : US-NY-Stony Brook

Department/Hiring Area: : Switchboard

Schedule : Full-time

Shift : Evening Shift Shift Hours: : 4:00 PM - 12:30 AM Pass Days: : Mon, Tue

Posting Start Date : Sep 29, 2026

Posting End Date : Oct 13, 2026, 11:59:00 PM

Salary: : $42,437 / Year

Salary Grade: : SG6

SBU Area: : Stony Brook University Hospital

Req ID: 2602572