Member Services Full and Part Time Flexible Hours Fun Fast Paced Enviroment
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At a glance
Job overview
Planet Fitness is hiring a Member Services Full and Part Time Flexible Hours Fun Fast Paced Enviroment. Planet Fitness is seeking motivated and fun-loving individuals to join their team as Member Services staff. This role involves greeting members, responding to questions, maintaining club cleanliness, and handling front desk activities. The ideal candidate will have a positive attitude, a passion for fitness, and exceptional customer service skills to create a positive member experience.
Key focus areas include Greet members, prospective members and guests making them feel welcome, Respond to member questions and concerns in a timely and professional manner, and Elevate member concerns to manager when needed.
Successful candidates bring Upbeat And Positive Attitude, Passion For Fitness And Health, and Punctuality And Reliability. Important skills include Customer Service, Upbeat And Positive Attitude, Passion For Fitness And Health, Punctuality, Reliability, and Interact Professionally. Preferred (not required): Greet Members, Respond To Member Questions, Maintain Cleanliness, and Answer Phones.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
JOIN THE CLUB. Full and part time shifts available. Flexible schedules, Fun, Fast Paced Environment! shifts available Monday thru Friday : 5am-1pm, 9am-3pm, 2pm-10pm, 3pm-10pm Saturday and Sunday: 645am-2pm and 11am-7pm
At Planet Fitness we enhance people’s lives with an affordable, high-quality fitness experience. This requires a team of inspiring, motivated and fun-loving go-getters. If this is you and you’re looking for a place where you can make a difference, you’ve found it. Apply to Planet Fitness the Judgement Free Zone and know that you’re making a difference on our Planet.
Essential Duties and Responsibilities
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Greet members, prospective members and guests make them feel welcome.
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Respond to member questions and concerns in a timely and professional manner, elevate to manager when needed.
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Creating a positive member experience by providing superior customer service.
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Assist in maintaining a safe environment and the cleanliness of the club.
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Handle all front desk related activities including:
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Answer phones in a friendly manner and assist callers with a variety of questions.
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Check members into the club
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Take prospective members on tours and sign up them up.
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Check members into amenities such as tanning, massage chairs.
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Facilitate needed updates to member’s accounts.
Qualifications/Requirements
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Upbeat and positive attitude!
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A passion for fitness and health.
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Punctuality and reliability is a must.
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Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
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Strong listener with the ability to empathize and problem solve.
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Demonstrate diplomacy in all interactions while using appropriate behavior and language.
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Must be 18 years of age or older. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Paid time off offered upon being hired!
We also provide an career advancement and opportunity to grow with us to the right candidate!
All staff will also receive a free Black Card membership.
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