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Oncology Financial Counselor

CaroMont Health

Gastonia, NCJobSeen 2mo agoSeen in employer's feed 5 days ago

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At a glance

Compensation
No compensation found
Location
Gastonia, NC
Work Authorization
Not specified

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Job overview

CaroMont Health is hiring an Oncology Financial Counselor. The Oncology Financial Counselor is responsible for managing patient financial obligations at CaroMont Health facilities. This includes collecting deposits before service or billing, interviewing patients and/or family members to gather necessary information and documentation, and counseling them on appropriate financial options to resolve accounts.

Key focus areas include Resolve patient financial responsibility debt, Collect required deposits prior to service or billing, and Interview patients and family members in person or by telephone to verify information.

Successful candidates bring High School Diploma Or Equivalent, Customer Service, Sales, Or Collections Experience, and Oncology Experience. Important skills include Basic Office Computer Skills, Professional Communication, Written English, Spoken English, Organizational Skills, and Attention To Detail. Preferred (not required): Bilingual Skills.

Skills & qualifications

RequiredNice to have

Skills

Basic Office Computer SkillsProfessional CommunicationWritten EnglishSpoken EnglishOrganizational SkillsAttention to DetailPositive AttitudeProactive AttitudeResourceful AttitudeManage Multiple TasksBilingual Skills

Qualifications

High School Diploma or Equivalent2 Years Customer Service Experience2 Years Sales Experience2 Years Collections Experience1 Year Oncology Experience2+ Years College1 Year Insurance Claims Experience1 Year Patient Billing Experience

Full job description

Job Summary: Responsible for financial resolution of all patient responsibility debt incurred at CaroMont Health, including CaroMont Regional Medical Center, CaroMont Medical Group Practices, CaroMont Endoscopy Center, and CaroMont Specialty Surgery. This includes collecting required deposits prior to service/billing, interviewing patient and/or family members in person or on the telephone to verify/obtain needed information, obtain necessary documentation or signatures. Counsels patients and/or guarantors on the most appropriate financial option to resolve the account(s).

Qualifications: High school diploma or equivalent required; two or more years of college is preferred. Two years experience in customer service, sales, or collections is required. One year experience working with insurance claims and patient billing is preferred. One year experience working in Oncology required. Basic office computer skills. Effective professional communication skills and proper written and spoken usage of the English language, bilingual skills would be useful. Excellent organizational skills. Attention to detail. A positive, proactive, and resourceful attitude toward achieving overall department and hospital goals. Ability to manage multiple tasks under tight time restraints.

EOE AA M/F/Vet/Disability

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