Host - Eataly Downtown
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At a glance
Job overview
Eataly North America is hiring a Host - Eataly Downtown. The Host serves as the first and last point of contact for guests at Eataly’s restaurant, greeting, seating, and saying goodbye while managing the flow of diners. The role involves overseeing dining room operations, maintaining waitlists, handling reservations, and assisting servers and bus staff to ensure efficient service.
Key focus areas include Oversee dining room functioning during meal service, Maintain accurate waitlist and seating chart using a computerized system, and Take and manage reservations for restaurants that allow them.
Important skills include Basic Computer Skills and Excellent Communication Skills.
Skills & qualifications
Skills
Qualifications
Full job description
A Host is the first and last point of contact with guests at a restaurant and is responsible for greeting, seating and saying goodbye to guests as well as maintaining the flow of the restaurant during service. A Host diligently and efficiently manages seating in Eataly’s restaurants. Reports to the Restaurant Manager.
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Oversees the general functioning of the dining room during meal service, relaying information to managers and service personnel
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Maintains an accurate, fair and up-to-date waitlist and seating chart using a computerized system
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Takes and manages reservations in restaurants that allow reservations
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Balances the guest flow among the service stations, taking into account requests for a particular table or server depending on availability
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Informs guests when tables are ready, escorts them to table, provides menus and introduces the server
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Assists with the duties of servers and bus persons as needed to maintain service effectiveness and efficiency
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Performs other duties as required or assigned
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1+ year of experience in a high-volume restaurant
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Basic computer skills
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Excellent communication skills
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High school diploma or equivalent preferred Job Requirements
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Availability to work onsite with a flexible schedule often including evenings and weekends
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Ability to lift up to 50 pounds
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Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting Compensation: The base pay for this position is $17 per hour
Benefits and Perks
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
- and more! Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
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