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Patient Access Representative

Trinity Health

Waterbury, CTFull-timeSeen 2mo agoSeen in employer's feed 6 days ago

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At a glance

Compensation
No compensation found
Location
Waterbury, CT
Schedule
Full-time
Work Authorization
Not specified

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Job overview

Trinity Health is hiring a Patient Access Representative. The Patient Access Representative at Saint Mary’s Hospital handles pre‑registration, registration and admission duties in the Emergency Department, ensuring accurate insurance verification, billing collection, and patient assistance, while completing orientation training and working evening shifts with weekend and holiday coverage.

Key focus areas include Perform complete and accurate pre‑registrations, registration, and admission functions, Verify insurance requirements and understand insurance benefits, and Secure signatures and key information for billing and collection.

Successful candidates bring High School Diploma Or Equivalent, College Preferred, and Patient Registration Experience. Important skills include Medical Terminology, English, and Spanish. Preferred (not required): Bi-Lingual English/Spanish.

Skills & qualifications

RequiredNice to have

Skills

Medical TerminologyEnglishSpanishBi-Lingual English/Spanish

Qualifications

High School Diploma or EquivalentCollege PreferredRelevant Medical Office ExperienceHospital/Physicians Billing ExperiencePatient Registration Experience

Benefits

Medical Insurance

Full job description

Employment Type:

Full time

Shift:

Evening Shift

Description:

ORIENTATION/TRAINING IS DAYSHIFT 8A-4:30P MON-FRI FOR 2 WEEKS

May include time in Springfield at Mercy Medical Center

More details below

Position Purpose

The Patient Access Representative is responsible for pre-registration, registration and admission functions in the Emergency Department at Saint Mary's Hospital

What you will do

  • Perform complete and accurate pre-registrations, registration, and admission functions

  • Verify insurance requirements, obtain and understand insurance benefits

  • Secure signatures and all other key information needed to complete billing and collection functions

  • Collect or arrange for co-insurance and/or other deposit payment amounts

  • Refer self-pay patients to financial counselors; answers patient questions

Minimum Qualifications

  • High school diploma or equivalent, college preferred

  • Medical terminology skills

  • Relevant medical office, hospital / physicians billing or patient registration experience preferred

  • Bi-lingual (English/Spanish) preferred

Position Highlights and Benefits

  • Full time 32hrson eves 3p-11:30p including every other weekend and holiday. May involve rotating into other shifts. Shift, weekend and holiday differentials will apply.

  • TRAINING/ORIENTATION IS 2 WEEKS MON-FRI 8A-4:30P including time in Springfield, MA if new hire lives within 50 miles

  • Great Benefits and Health Insurance Coverage - Starting Day 1

​

Ministry/Facility Information

Saint Mary’s Hospital is a Catholic, not-for-profit, community teaching hospital that has been serving patients in Waterbury, CT and our surrounding communities since 1909. From the moment you step inside, you'll notice what makes us different: the warmth and attentiveness of our physicians and nurses, the cleanliness of our facilities, and the way we make patients and their families feel that they are truly being cared for - like a member of our family.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran

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