Dave Wright Nissan Subaru logo

Service Manager

Dave Wright Nissan Subaru

Hiawatha, IAJobSeen 1mo agoSeen in employer's feed 3 days ago

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At a glance

Compensation
No compensation found
Location
Hiawatha, IA
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Valid Driver’s License

Job overview

The award‑winning, family‑owned dealership seeks an experienced technician to step into a Service Manager role, leading a high‑volume service department with a focus on teamwork, customer service, and continuous improvement.

Skills & qualifications

RequiredNice to have

Skills

Experienced TechnicianTechnician DispatchingShop Workflow UnderstandingOutgoing PersonalityApproachable PersonalityExcellent Communication SkillsTraining and Leading TeamsProblem SolvingPositive EnergyDetail OrientedOrganizedTeam Focused MindsetConsistent and ReliableCareer Minded

Qualifications

Valid Driver’s License

Benefits

Paid Time Off
Medical Insurance
401(k) Match

Full job description

2026 TIME DEALER OF THE YEAR AWARD WINNER! AWARDED 'BEST DEALERSHIPS TO WORK FOR' 13 TIMES! FAMILY OWNED AND OPERATED! IMMEDIATE OPENING! Are you a current technician eager to advance into a leadership role? Are you the person others naturally go to when they need help solving a problem? Are you ready to put down the wrench and use your car knowledge in a new way? This could be the perfect opportunity for you! We’re looking for a Service Manager to lead our high volume service department! Dave Wright Nissan Subaru Core Values: * We Solve It * We Are All One Team * We Do What We Say * We Grow Or We Die * We Commit And Never Quit Service Manager Requirements: * Experienced technician * Strong understanding of technician dispatching and shop workflow * Outgoing and approachable personality * Excellent communication skills * Comfortable training and leading a team * Confident, strong problem solver * Positive, upbeat energy * Detail oriented and organized * Team focused mindset * Consistent and reliable * Career minded * Valid driver’s license Service Manager Responsibilities: * Follow our processes and hold the team accountable to them * Effectively lead, coach, mentor, and manage service advisors to help them grow * Provide ongoing training to service department personnel * Evaluate performance, recognize accomplishments, and hold 1-on-1 meetings with team members * Motivate and encourage service staff members to reach their full potential * Maintain above average customer service scores for the department * Assist guests in a professional and courteous manner * Retain current service customers and encourage repeat business * Manage technician dispatching and shop workflow * Collaborate with other departments in the dealership to accomplish common goals * Other duties as required Service Manager Benefits: * Paid Vacation, PTO, and Holidays * Health, Life, Dental, and Vision Insurance * Company Contributed 401K * Company stipend program Additional Benefits Include: * Exciting company Christmas Party * 3 National Holidays each month * Company golf outing * Appreciation for a job well done Apply TODAY to lead a strong service department focused on delivering a truly exceptional experience as a Service Manager!

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