Patient Service Specialist - Float
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At a glance
Job overview
The Baylor Scott & White Institute for Rehabilitation in Murphy, TX seeks a detail‑oriented Patient Service Specialist to provide customer service, manage patient check‑in/out, verify insurance, schedule appointments, handle billing, and perform office duties across multiple locations on a full‑time basis.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Overview
Baylor Scott & White Institute for Rehabilitation
Murphy, TX
Patient Service Specialist - Float
Areas of Coverage:
Murphy, Wylie, Sachse, Rowlett, Garland, Allen
Hours: vary between Monday - Friday 7am - 7pm
Full Time
Compensation depends upon candidate’s years of experience and internal equity.
Starting salary: $18 - $25 per hour based off experience
Benefits of becoming a Patient Service Specialist with us:
Westrive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.
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Health, Dental, and Vision insurance; Life insurance; Prescription coverage
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Paid Time Off (PTO) and Extended Illness Days (EID)
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A 401(k) retirement plan with company match
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Short and Long Term Disability
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Personal and Family Medical Leave
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PSS Ladder Program
*Eligibility and effective dates vary
Responsibilities
Looking for a customer service, detail oriented individual who is able to work in a fast paced environment. Tasks include check in, check out, insurance verifications, scheduling, reports, faxing and scanning, and other office duties.
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Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence.
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Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.
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Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies.
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Collects towards patient responsibility at each visit.
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Scan and maintain medical documents.
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Reconciles and posts charges daily and other reporting to ensure clean claim processing.
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Responds to all request for information from patients, other department and physicians.
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Maintains office, orders supplies and manages mail.
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Willingness to adjust schedule to center needs.
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Travels Attends all mandatory meetings and in-service education programs.
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Travels to non-home location center or other site for coverage when necessary.
Qualifications
- HS diploma or GED is required
Preferred Experience
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Customer service experience
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Knowledge of insurance verification
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Healthcare, medical, or dental office administration
#BSWIR-Outpatient
Additional Data
Equal Opportunity Employer including Disabled/Veterans
#BSWIR-Outpatient
Location : Location US-TX-Murphy
Job ID 374773
Position Type Full Time
Experience (Years) 1
Category Administrative - Administrative Services
Company Baylor Scott & White Institute for Rehabilitation - Outpatient
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