Driver License Examiner w/CDL - Norristown (Bilingual)

Driver License Examiner w/CDL - Norristown (Bilingual)

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Driver License Examiner w/CDL - Norristown (Bilingual)

Salary

$49,948.00 - $75,298.00 Annually

Location

Montgomery County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2026-55978-71040

Department

Department of Transportation

Division

TR Drvr Lcnsng

Opening Date

08/10/2026

Closing Date

9/6/2026 11:59 PM Eastern

Job Code

71040

Position Number

00203954, 00184217

Union

AFSCME

Bargaining Unit

G1

Pay Group

ST05

Bureau / Division Code

00087200

Bureau / Division

TR Bureau of Driver Licensing

Worksite Address

1700 Markley Street, Suite 30

City

Norristown, Pennsylvania

Zip Code

19401

Contact Email

[email protected]

• Description

• Benefits

• Questions

THE POSITION

The Driver License Examiner with the Department of Transportation offers a chance to build a rewarding career while remaining close to home. This role allows you to make a positive impact on public safety every day. It provides stability, community connection, and a predictable schedule that supports your home life. Join an agency that values your experience and your commitment to safe highways.

The hiring office for this posting has a continuing need for Spanish speaking applicants. Individuals fluent in both English and Spanish are encouraged to apply. Individuals hired for these positions provide information and assistance to Spanish-speaking customers.

DESCRIPTION OF WORK

This position helps ensure highway safety by evaluating the knowledge and driving skills of applicants while also supporting customer service at the Driver License Center. As a Driver License Examiner w/CDL, you will perform the following duties:

• Applicant Evaluation: Conduct driving, vision, and knowledge testing for commercial and noncommercial applicants

• Document Review: Examine identity and eligibility documents to verify authenticity and detect possible fraud

• Vehicle Inspection: Check vehicles for required safety features and determine appropriate tests based on vehicle characteristics

• License Processing: Process applications, issue license products, and provide information on renewals, transfers, and endorsements

• Customer Assistance: Communicate testing procedures, results, and requirements while following customer service policies

• Compliance Duties: Follow all REAL ID rules, fee waiver guidelines, Title VI requirements, and safety procedures

Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PD\_NEOGOV.asp?p=00203954) .

Work Schedule and Additional Information:

• Full-time employment, 80 hours bi-weekly

• Work hours are 8:15 AM to 4:45 PM, Tuesday, Friday, and Saturday, 9:15 AM to 5:45 PM, Wednesday and Thursday, with a 30-minute lunch.

• Overtime and travel as needed

• Telework: You will not have the option to telework in this position.

• Salary: In some cases, the starting salary may be non-negotiable.

• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year of experience as a Driver License Examiner Assistant (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or

• Two years of experience obtaining, evaluating, and providing information to the public.

Special Requirements:

• This position requires an active Pennsylvania Driver’s License or equivalent and twenty-one years of age at the time of application.

• This position requires no suspensions or revocations of a driver’s license during the five year period immediately preceding employment.

• All employees in this job hired after February 28, 2022, are required to obtain an active unrestricted Class M driver’s license within the first six months of employment or before the end of the probationary period and maintain it during employment.

• This position requires possession of an active Class A Pennsylvania Commercial Driver's License or equivalent with the following endorsements: P and N. The Commercial Driver License cannot have any of the following restrictions: E, L, N, O, or Z.

Other Requirements:

• You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency Guidelines.

• You must be able to perform essential job functions.

Legal Requirements:

• This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.

How to Apply:

• Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

• Failure to comply with the above application requirements may eliminate you from consideration for this position.

• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers (https://www.pa.gov/agencies/hrmoa/resources/generative-ai-hiring-guidance) for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

• Your score is valid for this specific posting only.

• You must provide complete and accurate information or:

• your score may be lower than deserved.

• you may be disqualified.

• You may only apply/testoncefor this posting.

• Your results will be provided via email.

Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !

See the total value of your benefits package by exploring ourbenefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.

*Eligibility rules apply.

01

Special Requirement- Do you possess a valid driver's license which is not under suspension?

• Yes

• No

02

If you answered "Yes" to the above question, please provide the issuing state, driver's license number, and expiration date. If you answered "No", type N/A in the text box below.

03

Special Requirement- Are you 21 years of age or older?

• Yes

• No

04

Do you possess a current Commercial Driver's License?

• Class A CDL

• Class B CDL

• Class C CDL

• None

05

Does your Commercial Driver’s License have any of the following endorsements? Please select all that apply.

• N

• P

• X

• None

06

Does your Commercial Driver’s License have any of the following restrictions? Please select all that apply.

• E

• L

• N

• O

• Z

• None

07

Special Requirement- Do you have a valid Class M Driver's License?

• Yes

• No

08

Special Requirement- If you do not have a valid Class M Driver's License, would you be willing to obtain this license within the first 6 months of employment?

• Yes

• No

09

Special Requirement- Have you had any suspensions or revocations of a driver's license during the five year period immediately preceding employment?

• Yes

• No

10

Have you been employed by the Commonwealth of Pennsylvania as a Driver License Examiner Assistant for one or more years full-time?

• Yes

• No

11

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

12

Do you possess two years of full-time experience obtaining, evaluating, and providing information to the public?

• Yes

• No

13

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

14

You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to ourFAQ page. (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3)

• Yes

15

WORK BEHAVIOR 1 – CONDUCTS NON-COMMERCIAL AND COMMERCIAL DRIVER LICENSE KNOWLEDGE EXAMINATIONSConducts non-commercial and commercial driver license (CDL) knowledge examinations for applicants to ensure they have a knowledge and understanding of the PA Motor Vehicle Code, laws, rules and regulations, operating procedures and practical ability to interpret road signs and signals.Levels of PerformanceSelect the "Level of Performance" which best describes your claim.

• A. I have experience conducting non-commercial AND commercial driver license (CDL) knowledge examinations for applicants to ensure they have a knowledge and understanding of the PA Motor Vehicle Code, laws, rules and regulations, operating procedures and practical ability to interpret road signs and signals.

• B. I have experience conducting COMMERCIAL driver license (CDL) knowledge examinations for applicants to ensure they have a knowledge and understanding of the PA Motor Vehicle Code, laws, rules and regulations, operating procedures and practical ability to interpret road signs and signals. I have NOT conducted non-commercial examinations.

• C. I have experience conducting NON-COMMERCIAL knowledge examinations for applicants to ensure they have a knowledge and understanding of the PA Motor Vehicle Code, laws, rules and regulations, operating procedures and practical ability to interpret road signs and signals. I have NOT conducted commercial driver license (CDL) examinations.

• D. I have experience PROVIDING training to individuals on the PA Motor Vehicle Code, laws, rules and regulations, operating procedures and practical ability to interpret road signs and signals. I have NOT conducted non-commercial or commercial examinations.

• E. I have NO experience related to this work behavior.

16

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

• The name(s) of the employer(s) where you gained this experience.

• The type(s) of knowledge exam(s) (commercial or non-commercial) you conducted.

• What training did you provide to individuals.

17

WORK BEHAVIOR 2 – CONDUCTS NON-COMMERCIAL AND COMMERCIAL DRIVER LICENSE PRE-TRIP AND DRIVER SKILLS TESTSConducts non-commercial and commercial driver license (CDL) pre-trip and driving skills tests. Determines vehicle characteristics to ensure appropriate tests are administered. Reviews and checks for valid vehicle registration and insurance and conducts appropriate safety inspections prior to administering examinations on specifically constructed test sites, established road-simulation courses, and/or established routes on public roads.Levels of PerformanceSelect the "Level of Performance" which best describes your claim.

• A. I have experience conducting non-commercial AND commercial driver license (CDL) pre-trip and driving skills tests. I have determined the vehicle characteristics to ensure appropriate tests are administered and I have reviewed and checked for valid vehicle registration and insurance and conducted the appropriate safety inspections prior to administering testing.

• B. I have experience conducting COMMERCIAL driver license (CDL) pre-trip and driving skills tests. I have determined the vehicle characteristics to ensure appropriate tests are administered and I have reviewed and checked for valid vehicle registration and insurance and conducted the appropriate safety inspections prior to administering testing. I have NOT conducted non-commercial pre-trip and driver skills tests.

• C. I have experience conducting NON-COMMERCIAL pre-trip and driving skills tests. I have determined the vehicle characteristics to ensure appropriate tests are administered and I have reviewed and checked for valid vehicle registration and insurance and conducted the appropriate safety inspections prior to administering testing. I have NOT conducted commercial driver license (CDL) pre-trip and driver skills tests.

• D. I have experience PROVIDING training to individuals on pre-trip and driving skills tests. I have NOT conducted non-commercial or commercial driver license (CDL) pre-trip and driver skills tests.

• E. I have NO experience related to this work behavior.

18

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

• The name(s) of the employer(s) where you gained this experience.

• The type(s) of knowledge exam(s) (commercial or non-commercial) you conducted.

• What training did you provide to individuals.

19

WORK BEHAVIOR 3 – REVIEWS AND PROCESSES IDENTITY DOCUMENTS AND CREDENTIALSReviews and processes identity documents and credentials by accessing various tools, systems and databases. If required, authenticates and identifies documents used to establish identity and eligibility for driver license/identification card products and to aid in identifying irregularities and fraud. Identity documents include but are not limited to birth certificates, U.S. Passports, Social Security Cards, court documents, and immigration documents issued by the Department of Homeland Security.Levels of PerformanceSelect the "Level of Performance" which best describes your claim.

• A. I have experience reviewing AND processing identity documents and credentials by accessing various tools, systems and databases. I have authenticated and identified documents used to establish identity and eligibility for driver license/identification card products and to aid in identifying irregularities and fraud.

• B. I have experience reviewing identity documents and credentials to authenticate and identify documents used to establish identity and eligibility to aid in identifying irregularities and fraud. I have NOT processed these documents.

• C. I have experience processing authenticated identity documents and credentials by accessing various tools, systems and databases. I have NOT reviewed or authenticated these documents.

• D. I have successfully completed training related to how to identify and authenticate identity documents and credentials.

• E. I have NO experience or training related to this work behavior.

20

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

• The name(s) of the employer(s) where you gained this experience.

• The type(s) of documents you reviewed and authenticated.

• The type(s) of documents you processed.

• The type(s) of tools, systems or databases you used to process identity documents.

21

If you have selected the level of performance pertaining to training, please provide your responses to the items listed below. If you indicated you have no training related to this work behavior, type N/A in the text box below.

• Training Source

• Course Title(s)

• Credits/Clock Hours

22

WORK BEHAVIOR 4 – COMMUNICATIONCommunicates information related to driver license applications, required documents, testing procedures, test results, and the complaint process to customers.Levels of PerformanceSelect the "Level of Performance" which best describes your claim.

• A. I have experience communicating with the public face-to-face and in writing or electronically. I have exchanged driver license information such as, applications, required documents, test results, and the complaint process to customers.

• B. I have experience communicating with the public face-to-face and in writing or electronically. I have exchanged information NOT related to driver license information.

• C. I have experience communicating with the public in writing or electronically. I have exchanged information NOT related to driver license information; additionally, I have NOT communicated face-to-face.

• D. I have successfully completed training related to public speaking, train the trainer, speech, or English Composition.

• E. I have NO experience or training related to this work behavior.

23

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

• The name(s) of the employer(s) where you gained this experience.

• The type(s) of information you communicated to the public.

• The method with which you communicated with the public (face-to-face, electronically, in writing).

24

If you have selected the level of performance pertaining to training, please provide your responses to the items listed below. If you indicated you have no training related to this work behavior, type N/A in the text box below.

• Training Source

• Course Title(s)

• Credits/Clock Hours

Required Question

Employer

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov