Patient Access Liaison

Part-time

WMCHealth

Valhalla, NYPart-time$27.08–34.04/hrSeen 2mo agoSeen in employer's feed 5 days ago

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At a glance

Compensation

$27.08–34.04/hr

Location

Valhalla, NY

Schedule

Part-time

Work Authorization

Not specified

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Job overview

WMCHealth is hiring a Patient Access Liaison. The Patient Access Liaison is responsible for collecting patient demographics and insurance information to register patients for medical treatment. This role involves creating a positive first impression, demonstrating professional telephone etiquette, and accurately entering patient data. The liaison also handles various administrative tasks, ensures quality assurance of registration data, and performs point-of-service collections.

Key focus areas include Create a positive first impression while greeting patients for registration, Demonstrate professional telephone etiquette when answering internal and external calls, and Interview patients/patient representatives for various admissions and services.

Successful candidates bring Knowledge Of Hospital Operations And Procedures, High School Diploma Or GED, and Adhere To HIPAA Rules And Regulations. Important skills include Hospital Operations And Procedures, Interviewing Techniques, Accuracy, Attention To Detail, Telephone, and Copier.

Skills & qualifications

RequiredNice to have

Skills

Hospital Operations and ProceduresInterviewing TechniquesAccuracyAttention to DetailTelephoneCopierComputerScannersFax MachinesHIPAA Rules and RegulationsMedical InsurancesMedicareCommercial InsuranceHMO'sPPO'sEMTALA RegulationsHospital Billing and Collection ProcessesMicrosoft Office ProductsExcelMicrosoft WordPowerPointOutlookDocument Imaging SystemsVendor ManagementData EntryMulti-TaskingProblem Solving SkillsOral CommunicationCommunicationProfessionalismCompassionCooperative CommunicationConstructive CommunicationMedical TerminologyMedical Insurance ExperienceCerner Millennium

Qualifications

High School Diploma or GEDReliableMaintain Professional Attire and Demeanor3 Months Healthcare ExperienceBachelor's

Full job description

Patient Access Liaison

Company: NorthEast Provider Solutions Inc.

City/State: Valhalla, NY

Category: Clerical/Administrative Support

Department: Patient Access-WMC Health

Union: No

Position: Per Diem

Hours: 3pm- 1130pm

Shift: Evening

Req #: 49268

Posted Date: Jul 28, 2026

Hiring Range: $27.08 - $34.04

Apply Now

External Applicant link (https://pm.healthcaresource.com/cs/wmc1/#/preApply/33660) Internal Applicant link

Job Details:

Job Summary:

The purpose of the position is the collection of patient demographics and insurance information by registering the patient for medical treatment.

Responsibilities:

Create a positive first impression while greeting patients when they present for registration
Demonstrate professional telephone etiquette when answering internal and external calls.
Interviewing the patient/patient representative for Direct Admissions, Outpatient services, Ambulatory surgery, Minor surgery and/or procedures performed in all ancillary departments and direct patients to appropriate departments.
Performing correct and accurate data entry of patient demographic information and medical insurance.
Responsible to notifying insurance companies of Inpatient Admissions/Outpatient services at the hospital.
Able to handle the printing and distribution of Admission/Registration forms, face sheets, labels and NY state and Federally mandated forms to patients or nursing unit as appropriate.
Responsible for obtaining and witnessing signatures for insurance assignments and guarantor statements.
Responsible for timely data entry and changes to patient information when required.
Responsible for quality assurance – reviewing registration data for accuracy and satisfying delinquent data.
Ensures receipt of documentation if expired patients communicate between funeral homes, physician office, nursing units and organ bank.
Perform Point of Service collections for expected out-of-pocket and patient responsibility expenses.
Maintains a quiet, calm and clean professional office environment.
Identify and register all patients of all age groups: newborns, pediatrics, adolescents, adults and geriatrics.
Direct and/or escort patient to areas for their services.
Complete all on-line courses as assigned by the Health System and attend department trainings.
Complete work queues/lists to assist patient accounting department on prompt and accurate billing.
Offer departmental assistance and informative support to current and newly hired colleagues.
Performs other duties as required.

Qualifications/Requirements:

Experience:

Minimum of 3 months Healthcare experience, preferred. Knowledge of medical terminology, preferred. Medical insurance experience, preferred. Knowledge of hospital operations and procedures; knowledge of interviewing techniques required to elicit specific information. Ability to complete various forms and other documents used in the hospital admitting process with a high degree of accuracy and attention to detail. Knowledge of Cerner Millennium is a plus

Education:

High School diploma or GED, required. Bachelors, preferred.

Licenses / Certifications:

Other:

Telephone, copier, computer, scanners, fax machines. Must adhere to HIPAA rules and regulations as it relates to patient privacy and confidentiality, must be reliable and maintain professional attire and demeanor. Knowledge of medical insurances (Medicare, Commercial, HMO’s, PPO’s, etc.); EMTALA regulations, hospital billing and collection processes. Microsoft office products such as Excel, Word, PowerPoint, and Outlook. Document imaging systems and vendor management. Have knowledge of concepts, practices of hospital operations and procedures. Possess interviewing and communication skills. Must be comfortable with data entry utilizing multiple patient access programs and software. Must be able to multi-task and work effectively in a fast paced environment prioritizing and completing tasks in a timely manner. Problem solving skills and attention to detail to assess and resolve conflict in a timely manner. Proficient in oral and written communication. Handle difficult situations while exhibiting professionalism and compassion. Communicates cooperatively and constructively with patients, area supervisors, families, co-workers, administration, other clinical departments, providers, community agencies, referral sources, and other health team members

About Us:

NorthEast Provider Solutions Inc.

Apply Now

External Applicant link (https://pm.healthcaresource.com/cs/wmc1/#/preApply/33660) Internal Applicant link

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