Spa Manager

Hand & Stone Massage and Facial Spa

Phoenix, AZFull-time$19–22/hrPosted 1y agoStill listed 4 days ago

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At a glance

Compensation
$19–22/hr
Location
Phoenix, AZ
Schedule
Full-time
Work Authorization
Not specified

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Job overview

Hand & Stone Massage and Facial Spa is hiring a Spa Manager. Hand and Stone Massage and Facial Spa in Avondale is seeking a full-time spa manager who is goal‑oriented and growth‑minded, with a proven background in sales management, spa operations, and customer service.

Key focus areas include Coach and motivate spa team to educate clients and increase membership conversion, Drive revenue through scheduling, marketing, and service upgrades, and Recruit and build a passionate team of spa professionals.

Important skills include Sales Management, Spa Operations, Customer Service, Communication, Leadership, and Independent Work.

Skills & qualifications

RequiredNice to have

Skills

Sales ManagementSpa OperationsCustomer ServiceCommunicationLeadershipIndependent Work

Qualifications

2 to 3 Years Management ExperienceFlexible SchedulePassion for Promoting Massage and Skin Care ServicesAbility to Manage Different Roles and PersonalitiesStrong and Clear Communication SkillsStrong Team Player Ability to Work Independently Under Minimal Supervision

Full job description

Benefits:

  • Bonus based on performance

  • Free food & snacks

  • Company parties

  • Competitive salary

  • Free uniforms

  • Opportunity for advancement

  • Training & development

  • Employee discounts

  • Flexible schedule

Hand and Stone Massage and Facial Spa in is seeking a full-time spa manager for our spa. The ideal spa manager candidate is goal oriented , and growth minded with a proven background in sales management , spa operations , and customer service . Spa Manager Performance will be based on the following metrics:

  • Membership Conversion – you understand how to coach and motivate your spa team to educate and delight your clients, so they join our Life Style Program.

  • Revenue – you understand how to drive revenue via scheduling, marketing and upgrading services.

  • Recruiting – you are passionate about building a team of passionate spa professionals!

  • Operations – you measure and deliver results, create a strong member base, and deliver a consistently excellent client experience!

What you need to succeed in this role:

  • 2 to 3 years management experience in the salon/spa, retail, or hospitality industry

  • Flexible schedule – this role requires a variety of hours including nights and weekends.

  • Passion for promoting the benefits of massage and skin care services.

  • Ability to manage different roles and personalities.

  • Strong and clear communication skills

  • A strong team player with the ability to work independently under minimal supervision

What’s in it for you?

  • Additional incentive bonuses on gift card goals for the holiday season.

  • Paid Sick

  • Spa Membership

About our spa: As a franchise model, Hand and Stone Massage and Facial Spa in Avondale is independently owned and operated, with the national brand awareness of a leading company in the wellness industry.

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