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Engineering Tech II

Westgate Resorts

Gatlinburg, TNFull-timePosted 4mo agoStill listed 6 days ago

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At a glance

Compensation
No compensation found
Location
Gatlinburg, TN
Schedule
Full-time
Work Authorization
US work authorization required

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Requirements

Credentials this posting asks for.

Valid Driver’s License

Job overview

Westgate Resorts is hiring an Engineering Tech II. The Engineering Technician II supports resort operations by performing maintenance tasks, including projects, preventive maintenance, and work orders. This role involves troubleshooting and repairing plumbing, electrical components, appliances, and household fixtures. The technician will also work with HVAC systems, repair interior and exterior surfaces, and maintain pools, spas, and water features. Professional communication and adherence to safety guidelines are essential.

Key focus areas include Perform engineering projects, guest calls, blitzes, and preventive maintenance as directed by resort management, Troubleshoot plumbing issues, make repairs, and replace fixtures and piping as needed, and Diagnose, replace, and repair minor electrical components such as receptacles and ballasts.

Successful candidates bring High School Diploma, 1+ Years Trades Experience, and Must Be 18+. Important skills include Troubleshoot Plumbing Issues, Repair Plumbing Fixtures, Replace Plumbing Piping, Diagnose Electrical Components, Replace Electrical Components, and Repair Electrical Components.

Skills & qualifications

RequiredNice to have

Skills

Troubleshoot Plumbing IssuesRepair Plumbing FixturesReplace Plumbing PipingDiagnose Electrical ComponentsReplace Electrical ComponentsRepair Electrical ComponentsTroubleshoot AppliancesRepair AppliancesUnderstand HVAC SystemsHVAC Preventive MaintenanceHVAC DiagnosticsRepair Interior WallsRepair Exterior WallsRepair Wall CoveringsRepair CeilingsTexturingPaintingCaulkingRepair TilesReplace TilesRepair GroutReplace GroutRepair VinylReplace VinylRepair CarpetReplace CarpetWork With PoolsWork With SpasWork With Water FeaturesChemical BalancingCleaning TasksProcurementInventory ProcessesHotSOSOperate Resort Operations SoftwareProfessional CommunicationUse Hand ToolsUse Power ToolsUse Battery-Powered ToolsWork Using LaddersWork Using ScaffoldingWork Using LiftsUse PPEFollow Safety GuidelinesIdentify Safety HazardsInterpret Guest NeedsAdhere to CFI/Westgate Resorts PoliciesIntegrityPassionStrong Work Ethic

Qualifications

High School Diploma1-3 Years Hands-on Trades and Maintenance ExperienceMust Be 18+Valid Driver’s LicenseAbility to Lift 50lbsWork in Outdoor Weather ConditionsWritten Communication in EnglishVerbal Communication in EnglishPass Background CheckPass Drug TestProve Eligibility to Work in the United States

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Match
Parental Leave
Tuition Assistance

Full job description

Supports resort operations by performing maintenance tasks, including projects, preventive maintenance, and work orders.  

As an Engineering Technician II, you will:

  • Perform engineering projects, guest calls, blitzes, and preventive maintenance as directed by resort management

  • Troubleshoot plumbing issues, make repairs, and replace fixtures and piping as needed

  • Diagnose, replace, and repair minor electrical components such as receptacles and ballasts

  • Troubleshoot and repair appliances and household fixtures

  • Understand HVAC systems and perform basic preventive maintenance and diagnostics

  • Repair interior and exterior walls, wall coverings, and ceilings, including texturing, painting, and caulking

  • Repair or replace tiles, grout, vinyl, and carpet as required

  • Work with pools, spas, and water features, including chemical balancing and cleaning tasks

  • Participate actively in procurement and inventory processes to ensure materials and tools are available for work

  • Operate resort operations devices and software effectively (HotSOS and other applicable systems)

  • Communicate professionally through radios, phones, emails, and verbal interactions

  • Perform maintenance and cleaning tasks as required by resort management

  • Safely use hand tools, power tools, and battery-powered tools required for the job

  • Work using ladders, scaffolding, lifts, and appropriate PPE (Personal Protective Equipment)

  • Follow safety guidelines and practices

  • Recognize and identify potential safety hazards on the property

  • Communicate and interpret guest needs through positive interactions toward resolution

  • Adhere to all CFI/Westgate Resorts policies and procedures

  • Always represent Westgate Resorts professionally through appearance, attire, and behavior

  • Perform other tasks as assigned by resort operations leadership To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

  • High school diploma required

  • Minimum of 1 to 3 years of hands-on experience in trades and maintenance within a resort or commercial environment

  • Must be at least 18 years old and have a valid driver’s license to drive company golf carts

  • Must be able to lift 50lbs and work in outdoor weather conditions

  • Written and verbal communication in English is expected

  • Ability to be versatile, work well under pressure, and meet deadlines

  • Must communicate effectively with supervisors and resort leadership

  • Required to pass a background check, drug test, and prove eligibility to work in the United States Why Westgate?  

  • Comprehensive Health Benefits – Medical, Dental, and Vision Coverage

  • Paid Time Off – Vacation, Sick, and Personal Time to Recharge

  • Paid Holidays

  • 401(k) with Generous Company Match to Support Your Future

  • Daily Pay – Access Your Earnings When You Need Them

  • Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance

  • Wellness Programs to Support Your Well-Being

  • Flexible Spending Accounts (FSA)

  • Tuition Assistance to Help You Grow Your Career

  • Military Leave

  • Employee Assistance Program (EAP) – Support When You Need It Most

  • Life, Disability, Accident, Critical Illness, and Hospital Insurance

  • Pet Insurance for Your Furry Family Members

  • Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More

  • Low-Cost Gym Membership

  • NEW! David A. Siegel Legacy Scholarship  – Up to $40,000 for Team Members’ Dependents

  • Career Growth and Advancement Opportunities

  • Community Involvement – Give Back and Make an Impact Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

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