
Assistant Director of Care Coordination & Well-Being
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At a glance
Requirements
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Job overview
SUNY Delhi is hiring an Assistant Director of Care Coordination & Well-Being. The Assistant Director of Care Coordination and Well-Being at SUNY Delhi oversees student case management, behavioral health and suicide prevention programming, campus training, outreach, CARE Team coordination, and partnership development to enhance student well‑being, retention, and success.
Key focus areas include Serve as the primary non-clinical case manager for students experiencing personal, behavioral health, mental health, substance use, or other challenges, Coordinate with the CARE Team and campus partners to connect students with resources and provide support during crises and transitions, and Collaborate with Counseling & Health Services to develop and implement prevention and wellness programs.
Successful candidates bring Bachelor's Degree, 2+ Years Human Services Experience, and 2+ Years Education Experience. Important skills include Cultural Competency, Cultural Humility, Building Trust And Rapport, Working With Diverse Student Populations, Working With Historically Marginalized Communities, and Working With Underrepresented Communities. Preferred (not required): Case Management, Behavioral Intervention, Crisis Response, and Suicide Prevention.
Skills & qualifications
Skills
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Full job description
Location: Delhi, NY Category: Staff - UUP Job Type: Full-time Posted On: Thu Aug 6 2026 Job Description:
The Assistant Director of Care Coordination and Well-Being combines student case management (40-50%), behavioral health and suicide prevention programming, campus training and outreach, CARE Team coordination, and cross-campus/community partnership development to support student well-being, retention, and success.
Key Duties
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Serve as the primary non-clinical case manager for students experiencing personal, behavioral health, mental health, substance use, or other challenges affecting academic success and well-being.
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Coordinate with the CARE Team and campus partners to connect students with campus and community resources and provide ongoing support during crises, hospitalization, medical leave, treatment, and return-to-campus transitions.
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Collaborate with Counseling & Health Services to develop and implement prevention and wellness programs focused on:
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Suicide prevention
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Substance use prevention
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Mental health awareness
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Resilience and stress management
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Healthy relationships and conflict resolution
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Overall student well-being
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Partner with Counseling and Health Services to coordinate campus-wide training and education initiatives, including programs such as QPR and Mental Health First Aid.
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Lead campus mediation and conflict resolution services.
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Support behavioral intervention and threat assessment processes.
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Collect, analyze, and report data related to case management services, student outcomes, and prevention programming.
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Build and maintain partnerships with campus departments and community organizations to strengthen support networks and referral resources.
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Conduct outreach, presentations, workshops, and awareness campaigns promoting help-seeking behaviors and student wellness.
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Provide consultation and guidance to faculty, staff, and others supporting students of concern.
Job Requirements:
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Bachelor's Degree
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Two or more years of experience in Human Services, Education or Community Initiatives
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Demonstrated cultural competency and cultural humility, including the ability to build trust and rapport with students across race, ethnicity, gender identity, sexual orientation, socioeconomic status, disability, religion, national origin, and other dimensions of identity.
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Demonstrated experience working effectively with diverse student populations and historically marginalized or underrepresented communities.
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Commitment to equity-minded, inclusive, and identity-conscious practice in case management, prevention, and crisis response.
Preferred Experience
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MSW or related degree
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Behavioral intervention, case management, or crisis response
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Suicide prevention, mental health, and substance misuse prevention
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Conflict resolution, motivational interviewing, and trauma-informed practices
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Culturally responsive programming and supporting diverse student populations
Additional Information:
Starting: October 2026
Work schedule: 11-month, college-year; month of Non-obligation: July
Starting Salary: $58,000
Reports to: Director of Community Standards and Well-Being
Budget Title: Senior Staff Assistant, SL3
This position offers full New York State UUP (FT) (https://www.suny.edu/benefits/benefit-summaries/benefits-at-a-glance---uup-full-time/) benefits, which are among the most comprehensive in the country with an excellent fringe benefits package
Click here for more Information for Prospective Employees
SUNY Delhi has a strong commitment to Affirmative Action and Cultural Diversity. The College welcomes responses from women, minorities, individuals with disabilities and veterans.
SUNY Delhi is committed to providing a safe and productive learning and living community for our students and employees. To achieve that goal, we conduct background investigations for all final candidates being considered for employment. Any offer of employment is contingent on the successful completion of the background check.
If you need a disability-related accommodation, please contact [email protected]
Clery Statement
Applicants interested in positions may access the Annual Security Report (ASR) for SUNY Delhi online. The ASR contains information on campus security policies and certain campus crime statistics. Crime statistics are reported in accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. Applicants may request a hard copy of the ASR by contacting the SUNY Delhi University Police Department at 607-746-4700.
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