Dual Rate Dealer Floor Supervisor
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At a glance
Job overview
Tioga Downs Casino Resort is hiring a Dual Rate Dealer Floor Supervisor. The Dual Rate Dealer/Floor Supervisor will lead gaming operations, ensuring exceptional guest experiences and adherence to all gaming regulations. This role involves dealing various games, managing money, and supervising the gaming floor to maintain security and compliance. The ideal candidate will be a seasoned gaming professional with strong leadership and customer service skills.
Key focus areas include Deal games to provide courteous, accurate, and efficient service to guests, Possess money-handling skills, count large sums of cash, and exchange for gaming chips, and Receive wagers from customers and pay appropriate game outcomes.
Successful candidates bring High School Diploma or GED, Dealer Training Completion, and 6+ Months Poker Dealing Experience. Important skills include Money Handling, Counting Cash, Dealing Poker, Game Protection, and Game Security. Preferred (not required): Customer Service.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Regular Hourly Full-Time
Nichols, NY, US
Salary Range: $13.30 To $20.00 Hourly
Dual Rate Dealer/Floor Supervisor
Are you a seasoned gaming professional with a flair for leadership and a passion for delivering exceptional gaming experiences? Elevate your career as a Table Games Dual Rate Dealer/Floor Supervisor and become a key player in our dynamic casino environment!
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
•Deal games in order to provide guests with courteous, accurate and efficient service
•Possess money-handling skills, count large sums of cash and exchange for gaming chips
•Receive wagers from customers and pay the appropriate game outcomes
•Follow game procedures when dealing Poker
•Possess a strong knowledge and adhere to all departmental policies and procedures including those pertaining to Federal and Regulatory laws and guidelines.
•Follow all state regulations and internal controls as it relates to this position
•Verify and sign for Fills, Credits and all documents listed in internal controls
•Provide game protection by keeping visual contact of all guests and game layout, and report any suspicious activity to your immediate supervisor.
•Inspect cards and gaming equipment to ensure compliance with gaming standards
•Maintain game security and protect company assets at all times
•Assist customers in understanding the rules and ensure adherence to established policies and procedures
EDUCATION and/or EXPERIENCE
High School Diploma or GED required. Applicants must successfully complete dealer training or have 6 months prior Poker dealing experience in a certified/licensed commercial casino environment. Six months experience in customer service field preferred but not mandatory. Must be proficient in dealing the games.
PHYSICAL DEMANDS
While performing the duties of this job, the associate is regularly required to talk or hear. The associate frequently is required to stand, walk and sit. The associate is occasionally required to stand. Specific vision abilities required by this job include close vision. Must be able to sit, stand, walk, and possess the mobility to move easily around pit area as well as entire property for entire shift. Must be able to sit for long periods of time. Must be able to bend, reach, stoop, twist and grip items. Must be able to be physically mobile and have the ability to push, pull, carry and lift 20 lbs.
WORK ENVIRONMENT
The noise level in the work environment is usually moderate to loud.
Benefits Include:
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Daycare services for employees only - open 7 Days a Week 7 am until 11 pm at Great Rates (Subsidy may also be available)
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Generous 401K plan - 100% Vested from the beginning!
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Medical, Dental, Vision and Life Insurance available for Full-Time Employees
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Paid Time Off, Sick Time and Holiday Pay
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Tuition Reimbursement for eligible employees
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Discounts available for Hotel, Restaurants, Spa Services, and more
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