Sales Professional - Inside Sales
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At a glance
Requirements
Credentials this posting asks for.
Job overview
SCI Shared Resources, LLC is hiring a Sales Professional - Inside Sales. The Sales Professional serves client families by making at-need cemetery arrangements and selling pre-need arrangements. This role provides exemplary personalized service, generates revenue for the cemetery, and acts as the primary contact for families. Responsibilities include lead generation, building relationships with families, and collaborating with funeral home and cemetery staff.
Key focus areas include Hold self-accountable for prospecting a minimum of 1-2 hours each day, Obtain referrals from families served by the location, and Network and build community and civic relationships.
Successful candidates bring High School Diploma and Current Driver’s License. Important skills include Lead Generation, Prospecting, Networking, Community Relationships, Civic Relationships, and Public Speaking.
Skills & qualifications
Skills
Qualifications
Full job description
Our associates celebrate lives. We celebrate our associates.
Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Sales Professional serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.
JOB RESPONSIBILITIES
Lead Generation
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Holds self-accountable for prospecting a minimum of 1-2 hours each day
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Obtains referrals from families served by the location
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Networks and builds community and civic relationships
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Explains and presents presentations to families served and referred families
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Maintains and tracks activity levels to ensure productivity
Build Relationships with Families
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Responds to client inquiries in a timely, respectful, sensitive and professional manner
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Connects with families through listening, honest communication and genuine concern
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Develops an understanding of each family’s unique needs and offers solutions that provide value to them
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Stays in touch with families to ensure satisfaction
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Prepares for all appointments and performs all procedures with professionalism and attention to detail
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Follows through on all customer problems and requests
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Builds trust-based relationships to earn the right to ask for referrals
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Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning
Teamwork
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Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
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Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
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Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
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Shares family concerns with rest of the SCI team
MINIMUM REQUIREMENTS
Education
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High school diploma or equivalent
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1-2 years of college or an equivalent of education and experience
Experience
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High school equivalency and 1-2 years of college or an equivalent of education and experience
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1-2 years of customer service or sales industry experience preferred
Licenses
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Current state/province issued driver’s license with an acceptable driving record
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Insurance license if required by state/province law and as prescribed by each state board
Knowledge, Skills and Abilities
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Must be able to pass the Company’s internal presentation certification within thirty days of hire
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Ability to work a number of evenings and or weekends every month
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Ability to drive frequently
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Ability to obtain and maintain an insurance license if required by state/province
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Flexible hours but, at times must have the ability to work up to 12 hours in a day
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Ability to treat others with empathy and respect
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Knowledge of computers and some software
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Customer service skill
Compensation : $50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional sales performance)
#SCI
Postal Code: 53154
Category (Portal Searching): Sales
Job Location: US-WI - Oak Creek
Job Profile ID: S00130
Time Type: Full time
Location Name: Forest Hill Memorial Park and Crematory
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