Founding Product Operations Manager
New York City, NYFull-time$120–150K/yrPosted 5mo agoStill listed 5 days ago
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At a glance
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Job overview
Auctor is building an AI layer for professional services and software implementation. The Founding Product Operations Manager will work with the founding team of engineers and product leaders to turn customer signals into product decisions, define measures of product performance, and align teams around priorities. The role connects customers, engineering, deployment, and go-to-market, with a focus on creating useful structure and clarity.
Skills & qualifications
Skills
Qualifications
Full job description
Why Auctor Auctor is building the AI layer for professional services and software implementation. Think of us as the brain behind the best solution engineers, forward-deployed engineers, and onboarding teams—automating the documentation, the discovery, and the decision-making that powers $400B+ in services work. We're going after one of the biggest software categories of the decade.
The Opportunity As a Product Operations Manager, you'll work alongside our founding team of engineers and product leaders to build the infrastructure that turns raw customer signal into sharp product decisions. Your mission is to give a fast, opinionated team the data, structure, and shared context it needs to know what to build, why it matters, and whether it's working. You'll own the systems that connect our customers, engineering, deployment, and go-to-market—synthesizing feedback into clear themes, defining the metrics that tell us whether the product is landing, and keeping the whole company oriented around the same priorities. This role requires a structured and analytical mindset, sharp product intuition, and a bias for building process that creates clarity instead of overhead.
What You'll Build
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Own how customer feedback gets captured—synthesizing requests and sentiment from deployment, sales, and Slack into a structured view of demand by account and theme
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Define and instrument the metrics that show whether the product is working, from usage and adoption to pilot-to-annual conversion
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Build the dashboards and reporting that give the team a clear, real-time read on product health
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Run the recurring product sync and other rituals so they drive real product decisions, not status updates
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Document the vision, the roadmap, and the why behind each initiative so the full team stays aligned
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Partner with go-to-market on positioning, product assets, demos, and launch readiness
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Work directly with deployment strategists to turn field insight into roadmap input
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Own and rationalize the product tech stack—the tools the team relies on for feedback, analytics, and documentation
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Establish the frame for prioritization so requests are weighed against the vision and customer impact, not who asks loudest
What You Bring
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1-5+ years of experience in product operations, product management, strategy & ops, business operations, or consulting—ideally in enterprise software
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Strong written and verbal communication skills
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Strong experience with data and metrics; comfort with technical concepts and product tooling (coding not required but a plus)
How this job compares
Set against the 513 open Product Operations jobs on Olive Jobs, counted November 2, 2026.
- Pay
- This posting$120–150K/yr
- New York median$138–190K/yr62 salary ranges
- US median$120–179K/yr441 salary ranges
This range's midpoint, $135K, is 19% below the New York median midpoint ($166K) — in the lowest quarter of Product Operations salary ranges in New York.
- Openings
- Olive Jobs lists 73 open Product Operations jobs in New York and 513 across the US. 12% of them nationwide are listed as remote or flexible.
- Experience
- This posting asks for at least 5 years of experience; Product Operations postings that state a minimum ask for 5 years at the median (453 postings).
- Education
- 78 of the 513 open Product Operations jobs (15%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 2, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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