Wireless Retail Sales Associate - Lufkin TX
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At a glance
Job overview
RED LION MOBILITY LLC is hiring a Wireless Retail Sales Associate - Lufkin TX. RED LION MOBILITY LLC is a rapidly expanding telecommunications partner hiring energetic Wireless Retail Sales Associates. Candidates should thrive in fast‑paced, customer‑facing environments and have experience in retail, wireless, mobile, cable, internet, or customer service. The role involves promoting and selling a range of telecom products while delivering professional, solution‑focused service.
Key focus areas include Engage customers and present telecommunications products and services proactively., Sell mobile, internet, cable, TV, and related support services., and Identify customer needs and recommend the right products or service packages..
Important skills include Sales, Communication, and Bilingual. Preferred (not required): Customer Service, Product Knowledge, Upselling, and Cross-selling.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Overview
JOIN one of the fastest-growing telecommunications companies in the country! We are currently hiring Wireless Retail Sales Associates who are energetic, driven, and eager to succeed. This role is ideal for someone with retail sales, wireless sales, mobile sales, cable, internet, or customer service experience who is comfortable working in a fast-paced, customer-facing environment.
Who We Are
We are a rapidly expanding branded partner for Optimum Communications – a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services.
Key Responsibilities:
Sales & Product Knowledge
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Engage customers and present telecommunications products and services proactively.
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Sell mobile, internet, cable, TV, and related support services.
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Identify customer needs and recommend the right products or service packages.
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Upsell and cross-sell products to maximize sales opportunities.
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Meet or exceed individual sales goals, commission goals, and store performance expectations.
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Explain products, services, pricing, and promotions clearly to customers.
Customer Experience
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Provide a positive, professional, and solution-focused customer experience.
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Build customer relationships and create long-term brand loyalty.
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Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.
Team & Organizational Success
- Collaborate with team members and contribute to a supportive, performance-driven culture.
Requirements
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Ability to stand for extended periods of time and lift up to 35 lbs.
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Must be eligible to work in the United States.
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Must be 18 or older.
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Must be able to work a flexible schedule, including evenings, weekends, and holidays.
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Must have reliable transportation to support nearby store locations within a 35-mile radius when needed.
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At least 1 year of experience in retail, wireless, mobile, cable, telecommunications, or sales is preferred.
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High school diploma or GED preferred.
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Bilingual skills are a plus.
Benefits
Perks & Benefits
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Medical, Dental, Vision, and 401(k)
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Paid training and onboarding
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Monthly commission opportunities
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Internal promotion and advancement opportunities
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Employee growth and rewards programs
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Annual all-expenses-paid trip opportunity for top performers
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