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Service Manager

Momentum Solar

EAST BERLIN, CTJobPosted 7mo agoSeen in employer's feed 4 days ago

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At a glance

Compensation
No compensation found
Location
EAST BERLIN, CT
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

E1 Or E2 License

Job overview

Momentum Solar is hiring a Service Manager. Momentum Solar is seeking an organized, detail-oriented Service Manager to lead its service department. This role involves managing customer service interactions, reports, and repairs, while providing the highest level of customer service and developing lasting customer relationships. The Service Manager will also manage service team members and maintain a strong working knowledge of industry standards, practices, products, and services.

Key focus areas include Oversee Market Service teams, Coordinate scheduling with Service Electrician staff, and Oversee repairs of complex electrical control, wiring, and lighting systems from technical blueprints.

Successful candidates bring E1/E2 License, 5+ Years Residential Electrical, and Prior Supervisor Experience. Important skills include Microsoft Office, Troubleshoot Residential Electrical Systems, Communication, Email Communication, Self-Motivated, and Evaluate Electrical Work Through Photos. Preferred (not required): Work In Large Team Environment, Read Electrical Schematics, and Solar Experience.

Skills & qualifications

RequiredNice to have

Skills

Microsoft OfficeTroubleshoot Residential Electrical SystemsWork in Large Team EnvironmentRead Electrical SchematicsCommunicationEmail CommunicationSelf-MotivatedEvaluate Electrical Work Through PhotosCustomer InteractionInspector InteractionDeescalate SituationsSolar Experience

Qualifications

E1 or E2 License5 Years Residential Electrical ExperiencePrior Supervisor or Management ExperienceHighly OrganizedAbility to Multi-Task

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match

Full job description

Service Manager

Department:FIELD SERVICE TECHS

Location:EAST BERLIN, CT

WHO ARE WE? Momentum Solar, one of the top residential solar companies in the nation, is redefining solar energy. Momentum-s team culture has often been described as a fast-growing family of ambitious, performance-driven people. Most of our employees love to space maximize teamwork, communication, and fun; which truly embodies the -work hard, play harder- culture. Our open-door management style helps spark creativity and promote problemsolving. We believe in saving the planet. We believe in transparency.

WE BELIEVE IN SOLAR!

IS THIS YOU? We are looking for an organized, detail-oriented service manager to manage our service department and handle customer service interactions, reports, and repairs. The service manager's responsibilities include providing the highest level of customer service, developing lasting customer relationships, and managing the service team members. The service manager maintains a strong working knowledge of all industry standards and practices as well as the company's products and services. You should also have the ability to develop and maintain strong, positive relationships with customers and third-party vendors.

Benefits:

  • Full Benefits! - Medical, Dental, Vision, and a 401k

  • Company Vehicle

Some responsibilities:

  • Oversee Market Service teams

  • Work with the Service Electrician staff to help coordinate scheduling

  • Oversees repairs of complex electrical control, wiring, and lighting systems working from a technical blueprint.

  • Attend training sessions on new products, installation methodology and safety.

A few Requirements:

    • E1 or E2, with at least 5 years residential electrical experience.
    • Prior supervisor or management experience (required)
    • Proficient in Microsoft office
    • Solar Experience is preferred but not required.
    • Needs to be highly organized with the ability to muti-task.
    • Ability to troubleshoot basic residential electrical systems and assist techs over the phone.
    • Able to work in large team environment
    • Able to read electrical schematics
    • Must have good communication skills verbally and through email
    • Must be self-motivated and willing to work until everything is done for the day
    • Must be able to evaluate electrical work through photos to make sure work is done properly
    • Comfortable talking with customers / inspectors and deescalating situations

Momentum Solar is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation / Age

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