Customer Service Representative

FASTSIGNS

Akron, OHFull-time$18–22/hrPosted 4mo agoStill listed 4 days ago

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At a glance

Compensation
$18–22/hr
Location
Akron, OH
Schedule
Full-time
Work Authorization
Not specified

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Job overview

FASTSIGNS is hiring a Customer Service Representative. FASTSIGNS is hiring a Customer Service Representative in Akron, Ohio to serve as the first point of contact for customers, coordinate communications across centers, support owners with process development, and build lasting client relationships through various communication channels.

Key focus areas include Be the initial contact with current and prospective customers in the FASTSIGNS Center, Help coordinate all communication across two FASTSIGNS centers, and Assist the owners in process development and administration.

Important skills include Outgoing, Responsive, Eager To Learn, Relationship Building, Listening, and Organization.

Skills & qualifications

RequiredNice to have

Skills

OutgoingResponsiveEager to LearnRelationship BuildingListeningOrganizationCustomer Service

Qualifications

High School Diploma or Equivalent1-2 Years Retail or Counter Sales ExperienceAbility to View Computer Screen for Long Periods

Benefits

401(k) Match
Paid Time Off

Full job description

Benefits:

  • 401(k) matching

  • Paid time off

  • Training & development

FASTSIGNS #220401 is hiring for a Customer Service Representative to join our team!

Benefits/Perks:

  • Competitive Pay

  • 401k (after 6 months)

  • Paid Vacation and Holidays

  • No weekends

  • Ongoing Training Opportunities

A Successful FASTSIGNS Customer Service Representative Will:

  • Be the initial contact with current and prospective customers in our FASTSIGNS Center

  • Help coordinate all communication across two Fastsigns centers

  • Assist the owners in process development and adminstration

  • Enjoy being involved in daily team meetings and be directly involved in the success of the FASTSIGNS Center

  • Work with customers in numerous ways such as email, telephone, in-person and at their place of business

  • Build long-lasting relationships by turning prospects into long term clients.

Ideal Qualifications for FASTSIGNS Customer Service Representative:

  • 1-2 years of retail or counter sales experience preferred but not manditory

  • High school diploma or equivalent

  • Outgoing, responsive, eager to learn and has the ability to build relationships

  • Great listening and organization skills

  • Ability to view a computer screen for long periods (4 hours or more per day)

  • Enjoy working in a fast paced environment that requires the ability to coordinate schedules and attention to detail

Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? This is an excellent chance to start a career in the fast growing Sign Industry. Apply today!

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