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Appliance Service Technician - Rochester Area

Orville's Home Appliances

Lancaster, NYFull-time$25–35/hrPosted 7mo agoSeen in employer's feed 5 days ago

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At a glance

Compensation
$25–35/hr
Location
Lancaster, NY
Schedule
Full-time
Work Authorization
Not specified

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Job overview

Orville's Home Appliances is hiring an Appliance Service Technician - Rochester Area. Orville's Home Appliances is seeking a skilled and motivated Service Technician to join their team in the Rochester Market. This role involves diagnosing and repairing major household appliances, working independently in the field, and providing excellent customer experiences. The company offers a take-home vehicle, competitive hourly pay, and direct manufacturer support.

Key focus areas include Perform routine diagnostics and repairs on major appliances in the field, Review and prescreen service requests to confirm eligibility, and Identify appliance failures using effective troubleshooting and testing methods.

Successful candidates bring 1–2 Years Appliance Repair Experience, High School Diploma or GED, and Lift 50–100 lbs. Important skills include Diagnose Appliances, Repair Major Household Appliances, Troubleshooting, Testing Methods, Replace Appliance Components, and Customer Communication.

Skills & qualifications

RequiredNice to have

Skills

Diagnose AppliancesRepair Major Household AppliancesTroubleshootingTesting MethodsReplace Appliance ComponentsCustomer CommunicationDocumentationTime ManagementAttention to DetailProficiency With Diagnostic EquipmentRead Wiring DiagramsRead Schematics

Qualifications

1-2 Years Appliance Repair ExperienceHigh School Diploma or GEDLift 50-100 LbsComfortable With KneelingComfortable With StandingComfortable With SittingComfortable With Crouching

Full job description

Appliance Service Technician – Rochester Market

Full-Time | Field-Based | Rochester, NY Area

Pay Range: $25–$35 per hour (DOE)

Join a Team That Invests in You

We’re looking for a skilled and motivated Service Technician to support our growing Buffalo Market. If you enjoy hands-on problem solving, working independently in the field, and delivering great customer experiences, this role is for you.

You’ll diagnose and repair major household appliances while representing a company that provides the support and perks you need to succeed.

What We Offer (Perks & Benefits)

  • Take-Home Company Vehicle – no commuting wear and tear

  • Company Smartphone

  • Company Tablet / Chromebook

  • Competitive Hourly Pay ($25–$35 DOE)

  • Steady, Full-Time Work in a growing market

  • Direct Manufacturer Support when needed

  • Organized Scheduling & Clear Job Documentation

What You’ll Do

  • Perform routine diagnostics and repairs on major appliances in the field

  • Review and prescreen service requests to confirm eligibility

  • Identify appliance failures using effective troubleshooting and testing methods

  • Communicate required parts to the Parts Manager after diagnosis

  • Safely and correctly replace appliance components

  • Coordinate with manufacturers for additional repair assistance when necessary

  • Provide timely updates to customers throughout the repair process

  • Accurately document all repair steps from dispatch to job completion

  • Perform additional related duties as assigned

What We’re Looking For

  • 1–2 years of relevant appliance repair or technical experience

  • High School Diploma or GED

  • Ability to independently troubleshoot and identify operational issues

  • Strong time-management skills in a fast-paced environment

  • Self-motivated with strong attention to detail

  • Proficiency with diagnostic equipment and technology

  • Ability to read wiring diagrams and schematics

Physical Requirements

  • Ability to lift 50–100 lbs

  • Comfortable with kneeling, standing, sitting, and crouching throughout the workday

Ready to Apply?

If you’re looking for a stable career with great tools, strong support, and real perks—including a take-home vehicle—this is your opportunity to grow with us in the Buffalo and Rochester Market.

Apply today and put your skills to work with a company that values its technicians.

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