Services and Support Coordinator
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At a glance
Job overview
Avispa Technology is hiring a Services and Support Coordinator. A leading electronics testing company in Nashua, NH seeks a Services and Support Coordinator to provide administrative and operational support, maintain data systems, respond to customer inquiries, and ensure high‑quality service delivery and performance.
Key focus areas include Perform administrative and operational support activities including accurate data entry and supporting delivery operations across multiple systems, Establish and maintain communication with internal teams and external customers to support service delivery and issue resolution, and Respond to customer inquiries and service requests, troubleshooting and resolving issues of varying scope.
Successful candidates bring 3+ Years Customer Support Experience, 3+ Years Service Coordination Experience, and 3+ Years Operations Support Experience. Important skills include Windows OS, Microsoft Office, Outlook, Microsoft Teams, Excel, and Database Tracking And Management Systems. Preferred (not required): Administrative Support, Operational Support, Data Entry, and Communication.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Services and Support Coordinator 37230315 * Hourly pay: $22/hr * Worksite: Leading electronic testing company (Nashua, NH 03063 - Onsite) * W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL * 40 hours/week, 24 Month Assignment A leading electronics testing company is seeking a Services and Support Coordinator to support Test and Measurement service solutions. This role will support both internal and external customers by coordinating service operations, maintaining data systems, resolving support requests, and ensuring high-quality customer service and operational performance. Services and Support Coordinator Responsibilities: * Perform administrative and operational support activities with clearly defined objectives, including maintaining accurate data entry and supporting delivery operations across multiple systems. * Establish and maintain communication with internal teams and external customers to support service delivery, contractual obligations, and issue resolution. * Respond to customer inquiries and service/support requests, troubleshooting and resolving issues with varying levels of scope and complexity. * Maintain and manage database tracking systems, generate reports, perform data analysis, and document processes and work instructions. * Collaborate within a team environment to provide responsive customer service while managing multiple priorities and interruptions in a fast-paced setting. Services and Support Coordinator Qualifications: * 3+ years of relevant experience in customer support, service coordination, operations support, or administrative functions. * Solid working knowledge of Windows OS and Microsoft Office applications, including Outlook, Teams, and Excel. * Experience with database tracking and management systems. * Ability to understand general and technical aspects of contract requirements and operational processes. * Experience working with reports, data analysis, and process documentation.
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