HR Workforce Support Specialist
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At a glance
Requirements
Credentials this posting asks for.
Job overview
Avery Dennison is hiring a HR Workforce Support Specialist. The HR Workforce Support Specialist based in Mill Hall, PA provides day‑to‑day HR support to leaders and employees across multiple sites. The role manages HR procedures, policies, and programs, serves as the primary contact for employee inquiries and complaints, and assists with promotions, investigations, and corrective actions. The specialist also coaches leaders, utilizes digital tools such as ServiceNow, and contributes to HR process improvements.
Key focus areas include Provide positive employee relations and manager capability support across sites, using observations and data to recommend ER strategies., Serve as point of contact for HR inquiries and complaints, collaborating with support tiers to resolve issues promptly., and Assist employees and managers with standard support activities, including promotions, investigations, corrective actions, PIP terms, and restructuring initiatives..
Important skills include ServiceNow, Digital Case Management, Workflow Management Tools, GPS, and Communication.
Skills & qualifications
Skills
Qualifications
Full job description
About the role
Based in Mill Hall, PA, the Workforce Support Specialist will deliver direct day-to-day HR support to both leaders and employees. The position involves managing HR procedures, policies, and programs for specific functions and sites within the US. Although assigned to primary groups, this professional can provide cross-site support as needed. This position will report to the region’s Workforce Support Manager.
Key Responsibilities
Work Location / Mode: On-site / Hybrid support model based out of Mill Hall, PA.
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Provide positive employee relations and manager capability support across sites, using observations and data to recommend ER strategies and initiatives that support employee morale and engagement.
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Serve as the main point of contact for employees for HR-related inquiries, complaints, and customer service (e.g., case management, policy or protocol navigation), collaborating with other workforce support tiers to ensure issues are resolved in a timely and comprehensive way.
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Assist employees and managers with standard support activities, including promotions, investigations, corrective actions, PIP terms, and restructuring initiatives.
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Support and coach leaders and employees on finding and using resources for core processes such as GPS, Performance Management, Development, and managing conflicts.
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Attain proficiency in digital tools, with a focus on ad.a/ServiceNow, to effectively manage and resolve regional employee relations concerns while supporting key projects dedicated to enhancing HR processes and capabilities.
Qualifications
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Bachelor's degree in Human Resources, Business, or related field required.
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5 to 10 years of related human resources experience required.
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Detailed understanding of human resources and labor relations principles, practices, and procedures.
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Ability to successfully use digital case management and workflow management tools to complete core activities.
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Excellent verbal and written communication skills with the ability to manage multiple priorities and cases simultaneously.
The salary range for this position will be $63,750 - 95,200 / year.
The hiring base salary range represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidate’s relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and/or necessary travel required for the position, which may change depending on the candidate pool. Avery Dennison reserves the right to modify this information at any time, subject to applicable law.
Equal Opportunity Employer
Avery Dennison is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other protected status.
Reasonable Accommodations Notice
If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact (440) 534-6000 or [email protected] to discuss reasonable accommodations.
Identity Verification Notice
To maintain the integrity of our hiring process and protect our candidates from identity fraud, we require video and/or in-person interviews. As part of this verification, we may also ask you to take a brief photo. This image is used exclusively to ensure identity consistency and will be permanently deleted once the hiring process concludes.
Pre-employment Screening Notice
As part of our commitment to maintaining a safe and productive work environment, Avery Dennison requires all final candidates to successfully complete a comprehensive background check and a drug screening. These checks are conducted post-offer and are a condition of employment. All results will be considered in accordance with applicable local, state, and federal laws.
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