ML NISSAN BDC Agent

The Albany Auto Group

Miami, FLJobPosted 7mo agoSeen in employer's feed 4 days ago

Miami, FLJobNo compensation foundPosted 7mo agoSeen in employer's feed 4 days ago

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At a glance

Compensation

No compensation found

Location

Miami, FL

Work Authorization

Not specified

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Job overview

The Albany Auto Group is hiring a ML NISSAN BDC Agent. The Business Development Center (BDC) Representative will help drive customer traffic to the store using phone and internet strategies. This role involves contacting customers to identify automotive needs, setting sales appointments, and managing customer databases. A strong background in customer service and telecommunications is desired.

Key focus areas include Contact and communicate with customers to identify automotive needs, Follow up with current customers to identify any areas of concern, and Make a high volume amount of outbound calls.

Successful candidates bring 1+ Years BDC Experience and Pass Drug Screening & Background Check. Important skills include High Character, Integrity, Transparency, People Understanding, Excellent Communication Skills, and Leadership Instincts. Preferred (not required): Telecommunications.

Skills & qualifications

RequiredNice to have

Skills

High CharacterIntegrityTransparencyPeople UnderstandingExcellent Communication SkillsLeadership InstinctsGreat Customer Service SkillsAbility to Multi TaskProven Phone Skills in a Selling EnvironmentDesire to LearnBi-LingualTelecommunications

Qualifications

1 Year Minimum of BDC ExperiencePass Pre-Employment Drug ScreeningPass Background Check

Full job description

Description Business Development Center (BDC) Representative candidates to help us discover new and innovative ways to drive more customers into our store utilizing both phone and internet strategies. A strong background in both customer service/telecommunications is desired. Requirements 1 year minimum of BDC experience High character, Integrity, transparency and people understanding Excellent communication skills both in person and on the phone Leadership instincts Possess great customer service skills Ability to multi task Proven phone skills in a selling environment Desire to learn *must be able to pass pre-employment drug screening and background check Additional Information Contacting and communicating with customers to identify automotive needs, follow up with current customers to identify any areas of concern. Make a high volume amount of outbound calls Set sales appointments for customers and pair with sales advisor Contact customers to confirm appointments Answer inbound calls Confirm appointments and re-schedule missed appointments Purify and update customer changes in database. Bi-lingual a must

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